About us
The structure
About the Job
About you
The benefits and package
This section details the personal attributes we require for this role.
Behaviours and Values
Skills and Abilities
• Awareness of the importance of high quality customer service
• Excellent communications skill to liaise with clients, delegates, venues, staff, colleagues and contractors
• Highly organised, professional, proactive and self-motivated
• Adept at supporting and managing change in systems, organisation and environment
• Excellent leadership skills
• Proactive, creative and resilient
• Problem solving and decision-making skills
• Professional self-presentation in a way which promotes a positive image of the organisation and its reputation
• Excellent negotiation and persuasion skills
• Excellent numeracy, budget management and report writing skills (including spreadsheet data)
• Able to work on own initiative and also within a team
• Strong levels of diplomacy and tact
• Excellent staff / people management skills
• Ability to multi-task and manage varying workloads to strict deadlines
• Well-developed influencing skills, eg clients, directors, third party service providers
• Able to build and maintain partnerships and joint approaches to achieve successful outcomes
• Effective IT skills including in the use, application and development of both proprietary (eg MS Office and Outlook) products and specialist booking software and venue management systems
• Knowledge/understanding of Equality and Diversity in the workplace and through the delivery of services.
• Can work flexibly and outside of normal working hours
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