2024 Annual Report

The Clerk to the Commission | Page 10

ANNUAL REPORT 2024

ROLES & RESPONSIBILITIES

Technology The office of the Clerk to the Commission is the first line of defense for correcting the IT technical and maintenance problems for the systems utilized by the Fulton County Board of Commissioners and their staff. These issues can range from minor application glitches to complete system re-installations.

Customer Service The Clerk’s Office manages the reception area for the Board of Commissioners and the County Manager’s Office and places considerable emphasis on exceptional customer service.

2022

2023

2024

Facilities Management & Room Reservations

44

61

103

2022

2023

2024

Specialized Concierge & Transportation Services Provided to the Board

Work Order Resolved by IT

175

773

748

84

34

105

Work Orders Resolved by Clerk’s Office

Travel & Training Coordination

131

339

260

1850

3850

3984

FINANCE & PAYROLL SERVICES

2022

2023

2024

Accounting & Purchasing Transactions

2800

2832

1210

# of Personnel and Human Resources Transactions

93

130

75

Tax Payer Refund Request Processed

64

10

27

Budget Transfer Requests Completed

226

239

242

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