OCS Outcomes Report 2015-2016
Respondents rated* their experience with FSD as follows:
Average Score
1. I am treated with courtesy and respect in this program.
5
2. Staff in the program were professional, skilled and knowledgeable.
5
3. I would recommend friends or family to this program/service.
5
4. Overall, I am satisfied with the services I received.
5
5. My needs and goals were addressed.
5
6. I was involved in deciding what subjects we would cover.
5
7. I know more about resources in the community.
5
8. I am experiencing less crisis and disruption in my life.
5
* 1 = dissatisfied, 5 = satisfied
Support for Parents of Young Children (SPYC) SPYC provides outreach counselling and support services to the parents, grandparents or caregivers of children 0-6 years old, who are considered to be at low to medium risk. Any social worker or helping professional may make a referral, or clients may self-refer to the program. The primary long-term goal of the SPYC program is to support and educate parents, while promoting safe and healthy home environments. The immediate goals are to educate parents around the normal stages of child development, foster better communication and more positive interactions between parents and children, introduce more effective ways to respond to particular child behaviours, and connect families to other resources within our community.
The SPYC program is funded 100% by MCFD
All service targets were met.
Family Strengthening and Development (FSD) FSD offers short term, goal–focused interventions to assist families who are in immediate crisis and at risk of abusing or neglecting their children. The program supports families to learn and apply new and appropriate strategies to manage their family and practical needs. The purpose of this program is to reduce the risk for child maltreatment and enhance child safety by changing behaviours and increasing the skills of referred moderate to high risk, high needs families in Surrey. Services are delivered in the family’s home, in other community settings, and in-office. Services focus on practical strategies which will increase the family’s capacity to be self-sustaining and stable.
• 83% of families report experiencing less crisis in their lives • 99% report using more community resources to meet family needs
Page 14
Made with FlippingBook - professional solution for displaying marketing and sales documents online