Outcomes Report (2015-16)

OCS Outcomes Report 2015-2016

Highlights for WESC (Store Front) • Hosting over 17,411 visits to the self-serve resource room • Providing case management to over 1,900 clients

• Case managed clients belonging to specialized populations – 69% • Clients on Income Assistance – 51% (36% are employment obligated) • Delivering workshops to over 3,400 attendees • Created 3 additional positions allowing for enhanced services in all areas

The WESC client profile is a unique one and clients who access services require support services in the community to ensure their success. Despite the individual struggles clients in the Whalley Catchment Area face, the program has been able to obtain an employment outcome for 912 clients for 2015-2016. Since the start of the program to date, the Whalley Catchment Area has been able to obtain an employment outcome for 3,489 clients. Enhanced marketing efforts and connections with employers continue to create opportunities to increase the percentage of clients who secure sustainable employment. This is a key area that WESC will continue to work on in the 2016-2017 year ahead. Outreach booths for Youth were set up in various locations in partnership with other WorkBC Centers, Recreation Centers, Community Colleges and local malls in Surrey to provide youth specific workshops and services, including a hiring fair for Youth. From the stats collected for 2015-2016 it can be concluded that the numbers of Youth and Immigrants accessing services at WESC have increased. Also, 38% of our clients have been unemployed over a year and 30% have been unemployed less than 3 months. These numbers indicate that our clients that have been unemployed over a year have increased from last year. This client group usually requires more one to one support and has many pre- employment issues that need to be addressed in order to ensure that they will be able to successfully maintain a job. HBP is a pre and post-natal outreach program supporting women of all ages who live in Surrey, Delta and White Rock. Since 1988 we have provided education, information, support and connections for women who experience health and lifestyle challenges during pregnancy, birth and the transition to parenting. Working with women in the context of their families, the aim is improved maternal and infant health. In the year, 2015-2016 HBP approached its twentieth year of service to vulnerable pregnant and new mothers of Surrey, White Rock and Delta. We also successfully completed the intensive reaccreditation process with Council of Accreditation (COA). This year has been a year of relationship building, reinforcement and rejuvenation. Early Years Services Healthiest Babies Possible (HBP)

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