FMN | January 21st, 2019

Bobst Named Customer Service Finalist

Bobst has been shortlisted as a finalist in the Insti- tute of Customer Service’s Customer Satisfaction Awards. The company is one of eight finalists short- listed for the ‘Best Customer Service Collaboration Award’ for its Digital Inspection Table (DIT). The category is fiercely contested and reflects the importance of organizations either collaborating with one another, or with customer groups to pro- duce new products and services. Designed to enhance print quality control and vir- tually remove production errors, the Digital Inspec- tion Table incorporates digital projection for the proofing of printed sheets and die-cut blanks, whilst providing real-time visual representations to match the product with digital proofs. Developed in collaboration with innovation part- ner, HE Inventions, the Digital Inspection Table uses HD projectors to illuminate the product sam- ple with quality control imaging enabling the op- erator to see if quality standards are matched or compromised. The UK Customer Satisfaction Awards will take place on March 5 at Hilton on Park Lane, London.

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