PILMMA Consumer Behavior Study 2023

APRIL 2023

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THE STUDY

PILMMA recently commissioned an extensive consumer behavior study* to help personal injury lawyers better understand what drives today’s consumers to hire an attorney, and to choose one firm over the others available in their market. The Study compiled data from 400 random consumers across the country, and the results are summarized in this report.

THE DETAILS

The Study was designed to explore three key areas: 1) how today’s consumers perceive personal injury lawyers 2) what characteristics they feel are most important when hiring a personal injury lawyer, and 3) their attitudes about legal advertising.

PILMMA, LLC

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