Cocktail Bar o We will be especially attentive to guest comfort and engagement, for example by ensuring that chairs and pillows are well-arranged, and bending or kneeling when speaking to guests on low seats to achieve eye-level contact
o Our service will be attentively and seamlessly paced so that the guest never has to wait or signal for service
o When wine or cocktail assistance is requested, we will engage by asking multiple questions to determine guest preferences, make appropriate recommendations accordingly with helpful descriptions o Whenever a guest has accepted our recommendation, the colleague giving the recommendation will return to ask how they enjoyed it
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