Hotel & Resort Arrival
o We will always a convey a distinctive first impression by our doorman’s locally inspired attire and charismatic demeanor, welcoming each guest with the local language and gestures.
o Our guests will be greeted graciously and accompanied from their vehicle into the hotel.
o Our guests will feel that we are sensitive to their journey and mood by engaging in sincere conversation and not repeating questions.
o We will be prepared for each guest’s arrival and knowledgeable of their benefits.
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