Hotel & Resort Departure
o Our guests will feel that we are interested in them by engaging in sincere conversation and not repeating questions.
o We will specifically pause, establish eye contact and make heartfelt expression of appreciation and farewell.
o Our bills will be clear, simple and completely correct the first time they are presented to the guest and an offer will always be made to email the guest a copy of their final bill.
o Our guests will be given a gracious farewell and accompanied from reception to the porte cochere.
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