Guest Room Services
o When entering the guest room, we will provide warm greeting to each guest, especially children, and use guest name if possible.
o We will create a neat environment without
intruding on guest space or property; clothing will be neatly folded or draped in the area left by the guest; items on desks or counters will only be gently straightened without excessive handling or arrangement.
o When we visit a room to provide a routine service and the guest is present, we will not ask to do the service, but instead immediately enquire a convenient time to return.
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