SENAD Community West Midlands Rated Outstanding
by the CQC
Outstanding Recognition SENAD Community West Midlands
SENAD Community West Midlands has achieved an Outstanding overall rating from the Care Quality Commission (CQC) following its latest inspection. Based in Coventry, the service provides supported living and personal care to autistic people and people with learning disabilities in their own homes. Alongside an Outstanding overall rating, the service received Outstanding ratings in the Safe , Effective and Well-led categories, with Good ratings for Caring and Responsive. The inspection found that the service fully met the principles of Right Support, Right Care, Right Culture, recognising a strong commitment to ensuring people are treated with dignity, respect, equality and compassion while being supported to live as independently as possible. “We are incredibly proud to have achieved an Outstanding overall rating from the CQC. This recognition reflects the dedication, skill and compassion of our colleagues, who work tirelessly to support people to live fulfilling, independent and meaningful lives...”
Helping people lead fulfilling lives
The inspection found that people supported by Senad Community are safe, valued and empowered to make decisions about their everyday lives. Inspectors praised the team's person-centred approach, highlighting staff's deep understanding of individual needs, communication styles and personal routines. This tailored support helps people build confidence, develop essential life skills, increase their independence and access meaningful opportunities within their local communities. Families and relatives also spoke positively about the support provided, describing staff as kind, patient and respectful. They shared examples of loved ones becoming more
independent, engaging more fully in community activities and growing in confidence in everyday life.
Partnership working
The report also recognised the strength of the organisation’s leadership and governance arrangements. Robust quality assurance systems, continuous learning, reflective practice and effective partnership working with health, social care and housing professionals were identified as key factors in delivering positive outcomes for people.
—Nina Sharpe, Adult Care Director
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