CREATIVE ABRASION
ORGANISATIONAL CHANGE IS MORE EFFECTIVE WHEN IT IS DRIVEN BY MID-MANAGERS THAT HAVE THE CAPACITY TO INFLUENCE FRONT LINE TEAMS AND TOP LEADERS. THIS WAY IS MORE EFFECTIVE BECAUSE REAL ORGANISATIONAL CHANGE IS IMPLEMENTED BY MID- MANAGERS AS THEY HAVE MORE PRESENCE IN THE OPERATIONS
CHANGE IN ORGANISATIONS MUST BE DRIVEN BY TOP LEADERS. THOSE WHO ARE AT THE TOP OF HIERARCHY ARE THE ONES WHO NEED TO IDENTIFY, PLAN AND IMPLEMENT THE CHANGES THAT AN ORGANISATION NEEDS TO GO THROUGH
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