The_2019_Membership_Marketing_Benchmarking_Report (1)

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ASSOCIATION STATISTICS SECTION 1 Association Statistics

SECTION 2 Member Recruitment (Acquisition)

PERCENTAGE INCREASE IN MEMBERSHIP OVER PAST YEAR

SECTION 3 Member Engagement

Total (n = 372)

Individual (n = 170)

Trade (n = 110)

Combination (n = 92)

Mean % Increased*

8% 5%

8% 4%

8% 5%

10%

5% SECTION 4 Member Renewal and Reinstatement (Rete

Median % Increased

Increased 1% to 5% Increased 6% to 10% Increased 11% to 50% Increased more than 50%

59% 20% 20%

63% 18% 19%

60%

50% 26% 23%

SECTION 5 Social Media

19%

20%

1%

1%

1%

1%

SECTION 6 CHALLENGES and Goals

*Means are influenced by high and low numbers in the data set.

y Overall findings for associations reporting increases in their membership are almost identical to those from 2018. The median increase is 5% overall, with more than half of associations (59%) reporting an increase of 1% to 5% in overall membership over the past year.

y IMOs are most likely to report increases of up to 5% (63%; up from 57% in 2018), while 60% of trade associations and 50% of combination associations report increases at this increment (down from 62% for trade associations in 2018, and down from 57% for combination associations in 2018). Compared to IMOs and trade associations, combination associations are more likely to report increases over 5% (50%).

SECTION 7 Dues and Membership Structure

SECTION 8 Managing Your Association

SECTION 9 The Demographics of Your Association

SECTION 10 Words of Wisdom

PERCENTAGE DECREASE IN MEMBERSHIP OVER PAST YEAR

Total (n = 210)

Individual (n = 103)

Trade (n = 56)

Combination (n = 51)

Mean % Decreased* Median % Decreased

6% 4%

5% 4%

5% 3%

7% 4%

Decreased 1% to 5% Decreased 6% to 10% Decreased 11% to 50% Decreased more than 50%

65% 25%

65% 24%

66% 27%

65% 24% 10%

9% 1%

11%

7%

-

-

2%

*Means are influenced by high and low numbers in the data set.

y Of associations reporting declines in their membership, the median decrease in membership over the past year is 4%, mirroring findings from 2018, with most associations reporting declines of up to 5% (65%). There is an increase in the percentage of associations

reporting declines of 6% to 10% compared to the previous research (25% vs. 20% in 2018). Trade associations are slightly more likely than other types of organizations to report declines of 6% to 10% in their membership over the past year (27% vs. 24%).

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