The_2019_Membership_Marketing_Benchmarking_Report (1)

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ASSOCIATION STATISTICS SECTION 1 Association Statistics

SECTION 2 Member Recruitment (Acquisition)

PERCENTAGE INCREASE IN MEMBERSHIP OVER PAST FIVE YEARS

SECTION 3 Member Engagement

Total (n = 408)

Individual (n = 186)

Trade (n = 121)

Combinati on (n = 101)

Mean % Increased* Median % Increased

28% 12% 29% 18% 44%

29% 12% 29% 18% 42%

19% 10% 27% 23% 42%

38% 14% 30% 13% 49%

SECTION 4 Member Renewal and Reinstatement (Rete

Increased 1% to 5% Increased 6% to 10% Increased 11% to 50% Increased more than 50%

SECTION 5 Social Media

9%

11%

8%

9%

SECTION 6 CHALLENGES and Goals

*Means are influenced by high and low numbers in the data set.

y Echoing findings from 2018, the median percentage increase in membership over the past five years is 12%. A slightly higher percentage of associations are reporting growth of up to 5% over the past five years compared to 2018 (29% vs. 25% in 2018). The largest proportion of associations report increases of 11% to 50% over the past five years (44%).

y Combination associations have the highest median growth over the past five years (14%), compared to 12% for IMOs and 10% for trade organizations. Combination associations are also the most likely to report increases of over 10% (58%). SECTION 8 Managing Your Association SECTION 7 Dues and Membership Structure

SECTION 9 The Demographics of Your Association

SECTION 10 Words of Wisdom

PERCENTAGE DECREASE IN MEMBERSHIP OVER PAST FIVE YEARS

Total (n = 251)

Individual (n = 114)

Trade (n = 70)

Combination (n = 67)

Mean % Decreased* Median % Decreased

13% 10% 30% 26% 44%

13% 10% 29% 26% 44%

13% 10% 33% 21% 46%

13% 10% 27% 31% 40%

Decreased 1% to 5% Decreased 6% to 10% Decreased 11% to 50% Decreased more than 50%

1%

1%

-

2%

*Means are influenced by high and low numbers in the data set.

y For associations reporting membership declines over the past five years, the median decline is 10%. This does not vary based on type of membership organization. Most associations report membership declines of 11% to 50% (44%). This represents an increase in the percentage of associations

reporting losses at this level since the previous study (39% in 2018). Combination associations are more likely to report mid-level declines (6% to 10%) compared to IMOs or trade associations (31% vs. 26% for IMOs and 21% for trade associations).

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