The_2019_Membership_Marketing_Benchmarking_Report (1)

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ion)

MEMBER RENEWAL AND REINSTATEMENT

BUDGET CHANGE FOR MARKETING PROGRAMS IN PAST YEAR* TRADE

Stayed the Same

Increased

Decreased

Email

41%

53%

1%

Paid online digital advertising

23%

16%

4%

Promotion to/at your own conferences/trade shows

1%

29%

47%

Association-sponsored events

35%

39%

2%

Local events/meetings

29%

42%

2%

Personal sales calls (not telemarketing)

3%

32%

41%

Direct mail

19%

40%

6%

Public relations

24%

31%

2%

Exhibiting at other conferences

5%

17%

39%

Content marketing/white papers Advertising in your own publications

1%

20%

25%

3%

19%

46%

Chapter support

7%

17%

1%

Advertising in outside publications

2%

14%

32%

Member referral program

10%

30%

1%

Telemarketing (not personal sales calls)

2%

5%

12%

Texting

5%

11%

-

Radio or TV

3%

8%

-

* Did Not Use not shown

y Associations with lower renewal rates (<80%) are significantly more likely to have increased their paid online digital advertising in the past year (39% vs. 30%).

y IMOs and combination associations are significantly more likely than trade associations to have increased their paid online digital advertising budget in the past year (33% and 39%, respectively, vs. 23%).

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