• Focus all services on performance and outcomes for patients, ensuring that agreed performance standards are achieved and instilling a culture of continuous performance improvement, innovation and efficiency. Apply a similarly rigorous approach to the provision of service to Essentia external clients and partners. • Monitor that all agreed operational targets and service level agreements in place with the Trust, partners and other clients are met, with specific emphasis on performance, quality and achieving best value. Put in place recovery plans where performance falls below agreed performance standards.
• Ensure the effective monitoring and management of operational risk in site service teams and client sites and liaise with the Director of Performance and Improvement on risk management.
Team management • Ensure that team structures and individuals employed within services managed are organised to achieve maximum effectiveness in delivering Trust, SBU, ICS/STP and Essentia objectives.
• Ensure that an effective performance management system operates for individuals line managed at all levels, ensuring that staff are effectively developed within a performance appraisal framework including personal development plans.
• Ensure compliance with all mandatory training and optimal completion of Trust/NHS staff surveys.
Candidate Brochure 22
Made with FlippingBook - Online magazine maker