Essentia Director of Capital Delivery



Director of Design & Development


Introduction. ................................................ 1-2

About The Trust............................................ 3-6

About Essentia............................................. 7-8

Investing in World Class Facilities................ 9-12

The Role................................................... 13-24

Working at Essentia and GSTT.................. 25-26

Senior Leadership Team............................ 27-28

Application Process. ................................. 29-30

Candidate Brochure 102


Thank you for your interest in the Director of Capital Delivery post at Essentia.

Guy’s & St Thomas’ is one of the largest hospital trusts in the country, with around 17,000 staff, an annual turnover of more than £1.6 billion, and over 2.6 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence. Essentia plays a crucial role on enabling the vast array of healthcare services provided by Guy’s and St Thomas’ NHS Foundation Trust and other partner organisations. Responsible for non-clinical healthcare services, Essentia designs, builds and maintains healthcare infrastructure vital to the smooth running of healthcare services, encompassing everything from construction projects and healthcare planning to facilities management, housekeeping, transport and security. We employ around 1,700 people, and our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.


Director of Capital Delivery

As part of a transformation programme to support the realisation of Essentia’s strategic ambitions, we are seeking to appoint a Director of Capital Delivery. This role is key to achieving Essentia’s ambitions and an influential part of the Essentia senior leadership team, with specific remit for the delivery of the Trust’s ambitious and complex capital development programme. Reporting to the Director of Design & Development, the post-holder will oversee the management of the capital delivery team, ensuring high performance and efficient delivery of projects, ensuring that development is forward thinking, has patient experience at its heart and is future proof and sustainable. We are seeking an individual with a proven track record in a senior estate development leadership role, with experience of delivering estate development strategies and programmes to support an organisation’s strategy. You will have strong leadership and management skills, with the ability to lead and inspire team members and internal and external stakeholders whilst effectively managing resources across a complex portfolio of activities.

The role offers the opportunity to design and develop world class healthcare facilities across one of the UK’s largest healthcare portfolios, creating an environment that in turn will make a fantastic difference to so many.

Best wishes, Alastair Gourlay, Director of Essentia

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About the Trust

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation

trusts. We provide a full range of hospital and community services for people in Lambeth, Southwark and Lewisham, as well as specialist care for patients from further afield including cancer, renal, orthopaedic and cardiovascular services . Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England

including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need


Building Healthier Futures

it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. The Duchess of Cambridge became the Patron of Evelina London in 2018.


Director of Capital Delivery

Our Values to patients and staff drive everything we do

Our values have been developed in close collaboration with staff who strive to provide our patients with exceptional care every day.

Put patients first

Take pride in what we do

Respect others

Strive to be the best

Act with integrity

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About the Trust continued

Our year in numbers 2018-2019

218,000 emergency and urgent care attendances

More than 796,000 patient contacts in community services

93,000 inpatients

1.38 million outpatients

6,492 babies born

123,000 day cases

over £1.6 billion annual turnover

around 17,100 staff

2.6 million patient contacts


Director of Capital Delivery

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. In 2019 we combined adult community services with acute medicine and therapy services to create Integrated Care, a new strategic

business unit. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of six accredited UK Academic Health Sciences Centres. In partnership with King’s College London we have dedicated clinical research facilities and a National Institute for Health Research (NIHR) Biomedical Research Centre.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.

The commitment of our 17,100 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2018 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS.

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Our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.

Essentia provides in-house Estates, Facilities and Capital Management for Guy’s and St Thomas’ NHS Foundatioan Trust, as well as services for other local NHS providers in both the acute and community setting. The context within which Essentia works is changing, and at pace. There is an unprecedented appetite for collaboration between Trusts, within the Integrated Care System (ICS, formerly STP) and beyond, and growing interest in Essentia the organisation of choice for the successful management of high quality estates and facilities services.


Director of Capital Delivery

Essentia strives to be a great place to work, grow and build a career.



The Essentia way is

Looking after each other

Working together

Doing it well

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Click photo to see NHS Guy’s and St.Thomas Cancer Centre information website


Director of Capital Delivery

We have one of the most ambitious capital investment programmes anywhere in the NHS.

Most recently we have delivered the £160 million state of the art Cancer Centre at Guy’s Hospital.

The new Cancer Centre at Guy’s was designed by Award-winning architects Rogers Stirk Harbour + Partners and specialist healthcare architect Stantec were chosen for their innovative design based around a series of ‘villages’ that give the 14-storey building a human scale

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Looking to the future we have a once in a generation opportunity to build a platform for sustainable future healthcare and develop world-leading healthcare, Biomedical and MedTech clusters in the heart of London

New MedTech Cluster by 2040


Director of Capital Delivery

A Biomedical Cluster at our London Bridge site (including Guy’s Hospital) focused on advanced therapies, cellular medicine, cancer and biomedical sciences - building on the success of the Guy’s Cancer

Further capital investment in our

A MedTech Cluster at our Westminster Bridge

Centre and Guy’s Tower as centres for advanced therapies research.

community healthcare estate portfolio , thus enabling better integrated care for our communities, closer to where people live, by improving digital mobility of staff and diagnostic tools, encouraging people to manage their own health, and providing a network.

site (including St Thomas’s Hospital), building on the Trust’s existing strengths in emergency care, diagnostic imaging, paediatrics and

cardiovascular care and the University’s cardiovascular, imaging and healthcare engineering research.


A c.£200m expansion of Evelina London Children’s Hospital, providing the full continuum of specialist care and delivering a comprehensive children’s hospital for London.

A partnership with Royal Brompton & Harefield NHS Foundation Trust that will transform specialist cardiovascular care for London and the UK.

The Trust will plan and deliver an estate that will be fit for purpose for decades to come, by designing “shell and core” buildings which can adapt quickly and easily to different uses, so that we can refit them every 10-15 years, depending on our needs. This is not a one-off exercise, but a sustained strategy of investment and growth that is financially sustainable over the long-term. Healthcare is rapidly changing. In the future the treatments and technologies available to patients may be radically different. We need buildings that are designed with a degree of flexibility and future-proofing. We aim to treble the amount of space across our estate from the current 381,000 sqm to 1.1M sqm by 2050. Space not required by the Trust and King’s Health Partners will be available to research institutions and life science industry partners, including startups and SMEs. Co-location of these uses is central to the development of our MedTech and Biomedical Clusters model.

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Director of Capital Delivery

Job Title Director of Capital Delivery, Essentia Responsible To Director of Design & Development, Essentia Responsible For Essentia Capital Delivery team Salary Band 8d

Job Summary

This role is key to achieving Essentia’s strategic ambitions, and is a key member of the Essentia senior leadership team. It holds responsibility for the capital development delivery team, providing effective leadership, direction and delivery of project management services and resources, and the management of associate processes, procedures and reporting. Key areas of Trust-wide responsibility include capital planning, project management of capital schemes, engineering infrastructure planning, preparing feasibility studies, contract management and capital procurement, and making recommendations on the development of capital schemes, preparation of information for incorporation into business cases, technical assurance and other statutory compliance. The role is highly autonomous, requiring interpretation of national policy and strategies, and involves the analysis, synthesis and regular communication of highly complex, sensitive and contentious information, both within the Trust and with external stakeholders, where there are significant barriers to acceptance. The post-holder is accountable for the direct delivery of several highly technical specialist and professional services, across the Trust’s capital investment programme of about £1bn.


Director of Capital Delivery


The Postholder: • Leads the delivery of healthcare facilities that meet the clinical, research and educational needs of the Trust, providing expert, specialist professional support to design and development. This includes the capital projects contained in the Trust’s estates strategy, all capital developments that contribute to the business objectives of the Trust’s clinical directorates and business units, and where appropriate projects involving Trust partners across KHP and the ICS; • Is responsible, as the Trust’s expert in estate development, for converting the Trust’s clinical service strategy and investment strategy into reality, managing the project directors for major projects. • Carries overall Trust-wide accountability for delivering the strategic capital programme and ensuring it is delivered to standards and timescale with expected benefits fully realised; • Builds high quality relationships with clinical service leads, to ensure consistency of approach and to ensure critical interdependency risks are transparent and managed. This will involve highly challenging interactions; • Line manages several significant specialist departments/services with Trust-wide impact, including budgetary responsibility and procuring equipment and supplies. • Leads the training and development of professional staff involved in project management to ensure sustainability of technical expertise in the capital development workforce. • Deputises for the Director of Design and Development across their entire portfolio.

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Key Relationships • Essentia executive colleagues • Trust executives, clinical directors and SBU leadership teams • Senior stakeholders including clients, external partners and suppliers • Trust non-executives • ETL • Senior stakeholders in the KCH partnership • Senior stakeholders in clients, external partners and suppliers

Role Dimension

Trust-wide capital investment budget over the next 5 years

£1 billion


Director of Capital Delivery

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Design • Oversee the design of ‘standard room’ specifications to be adopted as the functional trust standard to promote flexibility, modernisation and off site manufacture. • Ensure Trust capital investments are environmentally sustainable to the standard set in the Trust’s sustainability strategy with stretching targets for reduction in carbon emissions. • Ensure all fit-outs, refurbishments and new builds meet required technical standards and specifications. Capital Delivery • Lead, develop, implement and oversee a capital development policy and strategy for the Trust. • In conjunction with relevant stakeholders, co-ordinate and prepare a cost-effective capital programme for approval that supports clinical activity and aspirations as appropriate. • Oversee the efficient delivery of the capital programme from scheme design to scheme implementation, ensuring effective project management of capital projects, with stakeholder engagement and patient involvement where barriers to acceptance and understanding exist. Lead on complex and challenging negotiations on behalf of the Trust. • Manage the performance of the capital projects delivery team to ensure transparency and accuracy in project reporting in relation to procurement, budget control and timelines. • Work with the Director of Estate Development to identify and deliver decant projects to facilitate the estate development ambitions of the Trust, overcoming barriers to understanding and acceptance. • Ensure that all projects are delivered to a high quality design standard achieving required patient safety standards and engineering standards within the resources available. • Develop and manage a resource pool for project management and operational commissioning. • Ensure the production of high quality business cases through providing quality assured support in design, cost estimating and technical content. • Advise on capital procurement processes and develop these to ensure the Trust’s capital projects are delivered.


Director of Capital Delivery

• Ensure compliance with Design Standards, Technical Assurance and Control in order to meet statutory compliance obligations. • Manage site logistics, integrating effectively with operational teams. • Manage interfaces with Trust teams including Digital, Infection Control, Fire, and Engineering to ensure quality outcomes. • Ensure budget and programme control to agreed standards. • Ensure all projects are designed and delivered in accordance with CDM regulations including appointment of competent persons and the delivery of Health and Safety plans. • Engage contractors in accordance with appropriate forms of contract and the Trust’s Standing Financial Instructions, monitor progress and take action to correct poor performance. • Manage statutory compliance and best practice compliance with regard to: Construction design and management regulations Fire safety Asbestos management Control of legionella Property related health and safety NHS Health Building Notes (HBN) and Health Technical Memoranda (HTM) design guidance documents Sustainability Equality • Lead on the creation of a unified works programme by aligning environmental management, capital and estates projects and practices to ensure co-ordinated working and asset sustainability. • Work closely with operational teams to ensure the implementation of capital projects has minimal impact on the operations of the hospital. • Ensure the provision of regular reports to the Trust Board and sub-committees reflecting progress in capita schemes.

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Major Projects • Support the presentation of highly complex development proposals to ensure Trust Board members, senior executives, clinicians and staff understand the Trust’s investment ambitions. • Support effective stakeholder engagement with both clinical team and patient involvement in the planning and design and fit-out of clinical facilities, bringing professional expertise to bear in situations where expert advice differs, and where barriers to understanding and acceptance exist. • Develop and manage effective contract procurement and commercial relationships with consultants, contractors and supply chain, focusing on delivering quality outcomes. Participate in, and on occasion lead, complex negotiations at the highest level. • Provide technical support and assurance to ensure high quality business cases are presented for decision-making. • Ensure compliance with design standards. • Devise and take responsibility for planning and delivery of operational commissioning and handover of projects to operational teams. • Lead negotiations where appropriate with internal and external groups and contractors. • Manage interfaces with key stakeholders, ensuring that interfaces and communications with all stakeholders are effective. • Manage the interface with Trust appointed technical advisers on issues including IT&T, FM planning/life cycle costs, sustainability, technical compliance etc. Act on behalf of and represent the Trust. • Prepare scheme management control plans as required. • Regularly undertake and manage research activity including complex surveys and regular audits in relation to asset and property management. Report to the Board on the outputs of such research. Financial Management • Ensure that capital projects are delivered so as to achieve value for money and meet all financial targets, and in accordance with Trust Standing Financial Instructions. • Ensure all staff comply with the Trust’s financial standing orders and financial procedures, and work to the highest standards of probity and integrity. • Ensure capital projects are delivered within an agreed capital cost envelope.


Director of Capital Delivery

Team Management • Ensure that team structures and individuals employed within the various services managed are organised to achieve maximum effectiveness in delivering Trust, Business Unit and Essentia objectives. • Ensure that team members have appropriate construction-related qualifications or equivalent experience. • Develop and lead a team that will drive and support high performing business performance based on sound and relevant data. • Ensure that an effective performance management system operates for individuals at all levels. • Ensure that staff are effectively managed and developed within a performance appraisal framework including personal development plans, to ensure an efficient, engaged and highly motivated workforce. • Ensure that all staff managed comply with Trust and Essentia policies and procedures. • Ensure compliance with all mandatory training and optimal completion of Trust/NHS staff surveys. Leadership and Organisational Development • Actively promote good communication and employee engagement throughout the Essentia workforce, exemplifying the values and behaviours of the Trust and the Essentia Way. • Promote effective leadership to Essentia staff, encouraging ‘one team’ working and breaking down management barriers and divisions that have developed over time across Essentia. • Responsible for the recruitment, induction, training and development for all accountable staff, including objective setting, motivation and appraisal, and to be responsible for all performance issues relating to the team. • Lead the reconfiguration of working practices and strategic resource levels required to achieve on going optimum flexibility in the workforce to service anticipated and existing business. • Invest in the development of all directly accountable employees. • Ensure the implementation of consistent performance management for all employees. • Work with the Head of Investment and Resources and other colleagues in HR and Finance to ensure that workforce plans match and anticipate performance, service and activity levels. • Provide visible leadership to promote a fair and just culture that ensures that Essentia is responsive to the needs of diverse staff. • Contribute to talent management and succession planning across Essentia.

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Corporate Responsibilities • Be a key member of the team setting and delivering the long-term strategic estate development agenda for the Trust. • Deputise for the Director of Design and Development. • Represent Essentia at Trust level senior management meetings as necessary. • Represent Essentia and the Trust at ICS, Regional and National levels as and when required. • Actively promote and champion the equality, diversity and inclusion ambitions of the Trust and Essentia. • Contribute fully to Essentia corporate management and strategic development together with other executive colleagues as an active participant in the Executive Team and in presenting to the Board of Directors and external partners and customers. • Participate, and on occasion lead, negotiations with external providers and enhance the Essentia brand working in conjunction with other colleagues. • Participate in the performance management of Essentia at corporate level and act as the Executive lead regarding operational performance. • Take responsibility for the delivery of specific change and transformation projects on behalf of the Director of Design and Development. • Take part in an on-call rota as appropriate. Personal Development • Ensure that professional knowledge is continuously updated and training undertaken if appropriate. • Participate in an annual performance review process where objectives will be agreed, performance monitored and personal development needs discussed. Other • From time to time, to provide support to Essentia colleagues undertaking other duties as required, which are consistent with the grade and nature of the post. The role includes work on special projects as they arise. • Strict adherence to departmental health and safety regulations and requirements. • Any other duties appropriate to the role. • Requirement to work at any other site used by the Trust, partners or clients.


Director of Capital Delivery

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Qualifications/Education MBA qualification, or equivalent professional qualification or experience.

Master’s degree, and additional in-depth professional training and specialist knowledge of asset management, performance management and staff management to doctorate or equivalent level, acquired through training and experience over an extended period. Evidence of continued professional and managerial development

Professional Registration Relevant professional registration eg architect, engineering, or in construction or design.

Previous Experience Extensive, successful track record of leadership and achievement at an executive level in a relevant construction related field in a large, complex environment. Extensive experience of formulating long term, organisation-wide strategic capital delivery plans and development of projects resulting in positive value for money outcomes Significant in depth experience of organisation-wide policy development, interpreting legislative and other requirements Extensive experience of delivering successful large scale, complex and challenging technical design solutions in comparable environments. Able to demonstrate previous success in providing innovative and creative project delivery property solutions. Understanding of the planning, scheduling and management of operational systems within a complex environment Knowledge Specialist knowledge and awareness of change management tools and techniques Excellent understanding and specialist knowledge of capital development Highly developed communication skills, with ability to communicate highly complex information where exceptional influencing skills are required and where barriers to understanding and acceptance exist. Highly developed leadership skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust-wide and local performance expectations. 23 Director of Capital Delivery

Skills & Abilities Extensive track record of effective partnership working with internal and external stakeholders. Highly developed negotiating skills within complex, challenging and at times antagonistic environments. Ability to analyse, synthesise and interpret highly complex data, filtering and interpreting information to identify and focus on issues to be addressed at board level. Intellectual flexibility with the ability to cut through ambiguity and complexity and to shape and implement a vision that looks beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery models. Independent self-starter, able to work with a very high level of autonomy Strong drive for performance and improvement Proven strong written communication skills, in particular for complex drafting, and ability to produce & present effective business cases and other reports. Effective listening skills and the ability to build excellent interpersonal relationships Sound political judgment and sensitivity when dealing with stakeholders at all levels Flexible and resilient approach, able to work under significant pressure Team player, able to motivate and inspire, with a high degree of integrity

Additional Commitment to the Essentia Way - working together, doing it well and looking after each other.

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Health, wellness & recreation

At Guy’s and St Thomas’ you’ll be surrounded by an exceptional team of supportive colleagues. Their skill, passion and pride in what they do will inspire you and their encouragement will give you confidence. Our staff surveys tell us that people enjoy working here. We consistently feature as one of the top trusts in the country to work for and are proud to have the Investors in People Gold Standard. As a member of Essentia and GSTT staff, you’ll be provided with a competitive salary and pension scheme, generous annual leave, excellent training and development opportunities as well as numerous other attractive benefits to help actively encourage a positive, diverse, healthy and family friendly culture in our workplace.

• Access to staff gym at St Thomas’ Hospital and a 25m swimming pool at Guy’s Hospital • A comprehensive staff health and well-being programme, ‘5 ways to a healthier YOU’ • Employee assistance programme • Free staff counselling service • Sleepio programme • Free eye tests • Free stop smoking service • Free access to physiotherapy • Access to weight management programme • Headspace app • Weight Management Programme • Happier@Work Programme • On-site cinemas for patients and staff Total benefits worth c. £750


Paid holiday

• Life Insurance Cover • Ill Health Severance Cover • Company Pension

• 27 days (plus bank holidays) when you start • 29 days (plus bank holidays) after five years service • 33 days (plus bank holidays) after 10 years service • Plus the opportunity to buy and sell annual leave each year

Contribution (14.3% employer contribution)

• Season ticket loans • Salary sacrifice schemes Total benefits worth between £14,000 to £18,000 depending on salary level


25 Programme Director Director of Performance & Improvement

Education, training and development support

• Leaders at Essentia are eligible to undertake the Level 7 MA Senior Leader Masters Degree Apprenticeship (SLMDA) delivered by Pearson Business School accredited by the University of Kent (T&Cs apply) Total benefit worth c. £18,000 for term of course


• Subsidised on-site nursery • Childcare vouchers • Flexible working policy • Support for carers

Get involved

• Access to the Thomas Guy sports and social club • Fundraising and volunteering opportunities with the Guys’ and St Thomas’ Charities

GSTT has an active commitment to equality and diversity, welcoming people of all backgrounds, nationalities and religions. We are recognised as a healthcare leader by Stonewall and the Trust is a disability confident employer.

Further information working at GSTT can be viewed here.

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Director of Essentia

Director of Operations (Supported by Site Directors)

Director of Performance & Improvement

• Site based soft FM Management • Site based hard FM Management

Director of Estate Development

• Employee Engagement • Statutory Compliance + Health & Safety • Disability Discrimination • Operational Contracts Management • Customer Service / Telephony • Internal and External Customer Relationships • Operational Services Contracts • Backlog & Minor Works Management • Setting standards and policy for Hard and Soft FM • Sustainability • Fire Safety Management

• Data collection & reporting • Quality Standards • Operational Financial Management • Workforce & Essentia Academy • Business Planning • Improvement & Efficiency Programme’ • Risk Management & QA • ERIC and Model Hospital returns and analytics • Procurement (incl Capital Procurement) • ISO accreditation

• Adaptable Estate Design Standards • Contractor/Developer Partnerships • Private sector financing • Adaptable Estate Delivery Management • Commercial & Legal Negotiation with Developers • Tenant Procurement & Negotiation


Director of Capital Delivery

Programme Director

Asset Management Director

• Project Planning oversight • Governance and Oversight • Capital and Operational Interdependencies • Capital Programme monitoring • External relationships monitoring/ management • Administrative Management and agenda planning • Strategic capital /

Director of Design & Development

• Estate Strategy Development • Strategic planning of healthcare estate • Property and Asset Management • Space Management • Commercial management of assets • Landlord and tenant relationships • Planning approval

• Technical Design

Standards for capital projects • Strategic and functional planning • Design Management • Fit-out ·Contractor Management • Commissioning & Handover • Technical Supervision • Infrastructure Design and Planning • Internal & Public Stakeholder Engagement • Programme Office & Resource pool (capital)

oversight and benefits realization reporting

• Meetings

management (decision making) • Corporate support & risk management

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Essentia is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group

To arrange a confidential briefing conversation please contact our advisor

Ben Duffill of MRG on 07976 125 010


Director of Capital Delivery


Applications should consist of a comprehensive CV of not more than 4 pages and a covering letter of not more than 2 pages Applications should be sent to

The closing date for applications is 28th May 2020.

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