Skills, knowledge and abilities > Knowledge of health and safety, fire and other statutory obligations relating to buildings especially student accommodation (Essential) > Excellent Customer Service and people management skills; including effective delegation tactics Strong interpersonal skills, the ability to communicate and present to all levels (Essential) > Ability to adapt style and approach to suit various situations and a cross section of individuals (Essential) > Excellent organisational, time management and prioritisation skills (Essential) > Understanding and knowledge of Equality and Diversity (Essential) > High attention to detail (Essential) > Empathy with the role Universities play in society (Desirable) > Appreciation of the student lifestyle (Desirable)
Business requirements > Flexible approach to working hours, including covering on-call scenarios and some weekend / evening working
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