Qualifications > Relevant degree (or equivalent qualification) or comparable knowledge gained through experience (Essential) > Legionella Responsible Person qualification (Desirable) > IOSH or equivalent qualification (Desirable) Experience > Experience of working in a management position at a similar level with direct line management of staff (Essential) > Experience of frequent dealing with senior managers and external partnerships/suppliers (Essential) > Background within Facilities, Halls of Residence or Student Accommodation (or similar) (Essential) > Proven track record of working within a fast-paced Customer Service oriented environment (Essential) > Proven track record of successfully dealing with difficult and immediate situations (Essential) > Experienced in the successful delivery of Service Level Agreements (Essential) > Proven track record of delivering a contracted service (Essential) > Experience of managing maintenance teams, cleaning teams and night staff (Essential) > Experience and knowledge of dealing with welfare issues (ideally with young adults) (Desirable)
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