explain what needs to be done when dealing with HMRC after a death and improved the form R 27, for reclaiming or paying tax when someone dies.
These are just a few of the achievements of the Joint Initiative. There have also been improvements to the agent authorisation (64-8) process resulting in quicker turnaround times and HMRC has launched an email pilot and an HMRC Agents’ Blog . What’s next? Setting out our successes so far does not mean that we are complacent. Far from it. We know that there is still work to do. We will, for example, be monitoring the plans we’ve put in place to ensure that CIS repayment arrangements work better this year. We’ll continue to work on HMRC’s service standards and also focus on the move to new online services for agents, including the migration from the Government Gateway. The results of the Joint Initiative show what can be achieved through HMRC senior managers and representatives of the professional bodies working together with trust, dedication and commitment on both sides. Paul Aplin of ICAEW said ’The changes to the P35 process resulted in significantly fewer employers facing penalties, the publication of call centre statistics increased transparency and extra call centre resource was allocated as a result. We are now working on improvements to CIS repayment turnaround and looking at new service standards. The project has delivered some real results on service delivery, but we still have much to do (and the enthusiasm to do it)’.
Follow this link for further information on the Joint Initiative on HMRC Service Delivery
Stakeholder weekly updates
HMRC STAKEHOLDER UPDATE – NUMBER 13
12 April 2013
HMRC has circulated their thirteenth informal weekly update for 2013 to stakeholders, which looks to provide informal highlights as a result of listening to employer feedback and working in partnership with stakeholders. Real Time information PAYE for employers - Real Time Information starts as planned On 6 April 2013 employers across the UK started reporting their PAYE information to HMRC in real time. Real Time Information and submitting forms P45 and P46 for 2012-13 Clarification on submitting forms P45 and P46 following a number of queries from employers mandated to operate PAYE in real time on or before 6 April 2013. Real Time Information: starter declarations from 6 April 2013 HM Revenue & Customs has amended the guidance on the PAYE starter process to reflect customer feedback on starter declarations, to help increase accuracy for individuals with a P45 and more than one job. New Expenses and Benefits online forms Online reporting of expenses and benefits paid by employers to employees HM Revenue & Customs (HMRC) are starting to provide employers and agents with an additional method for submitting end of year expenses and benefits forms.
CIPP Policy News Journal
16/04/2014, Page 181 of 519
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