Workforce Development Report
STEPHEN LONG Industry Skills andWorkforce Development Manager
THA Hospitality Awareness Program for schools
Through the Strategic Plan funding provided by Government, the THA has over the last 4 years been able to engage in programs in schools to try and build a new workforce for coming years. In a recent review we identified that over an 18 month period, we covered 29,000 kilometres, engaging 380 schools and 8,000 students in different programs about the “reality reality”, not TV reality of the industry, its careers and opportunities. We have analysed our interactions with schools and we know we need to be promoting the industry in the best possible light by sending young, vibrant, successful hospitality professionals that can engage generationally with the students and bring relevant, firsthand accounts of what it takes to work in our industry. We must engage students with a program that focuses entirely on all aspects of the hospitality industry, what type of person you have to be and what skills and attitude are required?
A core fundamental: this is about “reality reality”, not TV reality.
The THA’s own Hospitality Awareness Program has been designed to be an engaging, informative and interactive way for us to approach grade 8 through to 12 students in Government and non-Government schools. The Hospitality Awareness Program will raise awareness of the opportunities that are available for students within the Hospitality Industry, and inform them of the variety of career opportunities within the industry including some discussion about Australian School Based Apprenticeships. Students can attend a free all day Hospitality Awareness Day Program, where a young energetic and experienced hospitality professional ambassador will engage with the students to promote the industry and all its concepts, careers and options, with a raw and realistic insight as to what it really takes to work in the fast paced, energetic world of hospitality. • Where do I start? • What do I need to know about the industry before I figure out what role I should be looking for? • What training do I need? • Where can I work once I am experienced enough? It looks like this: Morning Session Ambassadors will inform and inspire students with short video presentations and interactive discussion about real life experiences from industry to support the message of the diversity of roles and career opportunities that are available here in Tasmania and around the world. Hospitality venue tour Students will be given the opportunity to see and hear firsthand, a working hospitality venue and the varied roles that they can undertake. They can talk with hospitality staff at a venue and ask questions about their roles. “It’s not all about the chefs and wait persons” Afternoon Session - Lunch Students will sit down to a restaurant quality lunch and experience some of the required skills of front of house staff, see their customer service skills, plate carrying capacities, how to pour drinks etc. Venue operator/staff member will chat to students about industry standards and what they look for in their staff How can you get involved? This could be your venues opportunity to host one of our Hospitality Awareness Days at your venue and have first pick of the best of the students that attend. If your venue would like to host one of our Hospitality Awareness Days for schools in your region or you feel that you would like to give back to the industry by being one of our Hospitality Industry Ambassadors, please contact: Peter Handy Phone: 0404 031 004 Email: peter@tha.asn.au
16 enquiries@tha.asn.au 03 6220 7300
Hospitality Review
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