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Leadership Focus Areas
Successful leaders have to focus on 5 areas to succeed in leading virtual teams: • Relationship Management • Productivity • Quality
• Continuous Learning • Team/Company Pulse
Each of these is critical to success in leading virtual teams. We have opted to focus on 3 of these areas for the purpose of the information shared with our attendees, and are highlighted in this section.
Relationship Management is about your ability to bring out the best in others. It is the ability to inspire and influence your team, your ability to communicate and build bond with them, and your ability to help them change, grow, develop, and resolve conflict.
Building Trust using the Trust Equation
The basis of any good relationship is trust. You will never build a good relationship with a person you do not trust.
+ Reliability
Intimacy
Credibility +
TRUST =
Self-Orientation
Credibility is earned by expertise, by the ability to obtain the required expertise, and by being up-front about one’s limitations. Reliability is consistency and dependability. Reliable individuals provide a sense of comfort to the people around them. Intimacy is not about revealing personal details, but rather about making the business of the organization personal and understanding the sensitivities of others.
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