CONTENTS
Introduction ...............................................................................................................................4
Purpose ......................................................................................................................................4
Scope .......................................................................................................................................... 4
Appeals relating to Internal Assessment Decisions (Centre Assessed Marks) ........................5
Process .......................................................................................................................................7 Stage 1 - Learner (Informal).................................................................................................................................. 7 Stage 2 – Teacher / Trainer (First Formal) ........................................................................................................... 7 Stage 3 - Lead IQA (Second Formal) ..................................................................................................................... 8 Stage 4 - Head of Quality (HOQ)/National Quality Manager (NQM) (Final Formal)......................................... 8
Appeals Against Malpractice Decisions....................................................................................9
Appeals Against Centre Decisions...........................................................................................10 Reviews of Results (RoRs): ..................................................................................................................................10 Access to Scripts (ATS): .......................................................................................................................................11 Centre actions in the event of a disagreement (dispute) .................................................................................12
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