SCL Group Appeals Policy

CONTENTS

Introduction ...............................................................................................................................4

Purpose ......................................................................................................................................4

Scope .......................................................................................................................................... 4

Appeals relating to Internal Assessment Decisions (Centre Assessed Marks) ........................5

Process .......................................................................................................................................7 Stage 1 - Learner (Informal).................................................................................................................................. 7 Stage 2 – Teacher / Trainer (First Formal) ........................................................................................................... 7 Stage 3 - Lead IQA (Second Formal) ..................................................................................................................... 8 Stage 4 - Head of Quality (HOQ)/National Quality Manager (NQM) (Final Formal)......................................... 8

Appeals Against Malpractice Decisions....................................................................................9

Appeals Against Centre Decisions...........................................................................................10 Reviews of Results (RoRs): ..................................................................................................................................10 Access to Scripts (ATS): .......................................................................................................................................11 Centre actions in the event of a disagreement (dispute) .................................................................................12

Made with FlippingBook Annual report maker