SCL SEND Policy 23-24

COMPLAINTS

Any complaint concerning the provision should be initially discussed with Delivery and the Learning Support Manager. This can be further escalated to include the Group Head of Learner Experience. Matters that are not resolved will then be addressed by Executive Team.

CONTACTS

Learning Support Manager

Sarah Drury – Sarah.Drury@wearescl.co.uk

Group Head of Learner Experience

Rachel Robertson – Rachel.Robertson@wearescl.co.uk

Learning Support – learningsupport@wearescl.co.uk

Sensitive documentation should be sent to ehcp.secure@wearescl.co.uk

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