TABLE OF CONTENTS
4 7 8 9
Introduction & Research Scope
The 2020 Report and Impact of COVID-19
Experience Creation
The Venue’s Role of a Strategic Consultant The Expectation to Do More with Less Experience Creation on a Budget Meeting Room Space and Design Growing Importance of Multi-Functionality
11
12 13 16 17 19
Third Spaces and Breakouts
Meeting Space Furnishing
20 22 23 23 25 28 30 31 32 34 34 35 36 41 42 44 47
Human-Nature Connection
Barriers and Tensions
Technology Trends
Buying is Still More Popular to Hiring
Collaborative Technologies
The Bandwidth for Collaboration Guaranteed and Free Broadband
Cybersecurity
Virtual Reality
Food and Beverage Refreshment Breaks
Organic Food
Accommodating Specific Dietary needs
Investment and Venue Innovation
Millennial Influences
Socially Responsible Operations
Report Summary
3
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