2020_IACCmeeting_Room_Future_Report

FOOD AND BEVERAGE

Refreshment Breaks

As seen in previous editions of the study, frequent refreshment breaks continue to grow in popularity and venues are continuing to develop their offering of break stations. The majority (93%) of venue operators we surveyed offer continuous refreshment break services, this number has jumped up significantly from 80% in 2018 and 77% in 2017, indicating a clear trend towards frequent refreshment breaks.

Do you offer continuous refreshment break service throughout the day for your meeting delegates?

2020 2018 2017

Yes

93%

80%

“We will see a lot of changes to meals and break times, mainly

77%

No

2%

0%

including pre-packaged options (at least in the early days of re-opening) with Grab & Go options. Fixed break times will play an integral part allowing venues to utilise restaurant spaces effectively and reduce cross-contact of groups.”

4%

5% Sometimes

20%

19%

COVID-19 Perspective

While physical distancing remains either a directive or habit for attendees, restrictions to the past open and shared format for break stations for multiple groups will be altered and group designated stations, with serviced items by venue staff will be adopted, possibly at fixed times in the day.

— Maria Griffiths from etc.venues., UK & US

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IACConline.org & IACCmeetings.com

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