10 Areas
Management’s Role in Determining the Output of the System
Who is in charge of: - The Hiring Process - New Member Orientation - Training, Education, Development - Working Conditions hours, breaks lighting work space work environment equipment tools outside suppliers input from other departments market communications, sales materials ? The leadership, the management of the organization is responsible for all these and many other conditions in which members of the organization perform their work. These working conditions, to a very great extent, determine how productive members of the organization can be. The biggest impact on worker productivity comes from system changes made by leadership, management. Exhortations to people working in a system to increase productivity without giving them means to improve the system in which they work is frustrating and fruitless. Continuing gains in quaility and productivity come from improvements to the work system - which only management can make or approve.
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