Organizations
3. People
The purpose of an Organization: 1. increase the value of individuals’ labor, 2. provide opportunity and encouragement for people to develop their potential - 3. for the benefit of the Individual, the Organization, and the Community. A Leader has
authority over and responsibility for the work, the training,
education and development, and the general well-being of the people working in the process. The purpose of a work process is the good of the people whom it serves - both the people served by the process’s product (customers) as well as the people working in the process (members of the organization, “employees”). The leader of a process, then, has responsibility for the good of both of these groups - customers and members of the organization. In a simple sense, the leader is responsible for the conditions and output of the work performed. In a full sense, the leader of a work group has responsibility for the well-being of the members of the organization who work in the process over which s/he has authority. This is not unlimited responsibility, of course, but very real responsibility nonetheless. Why do people join our organization? Why do people work at all? Why do we work in organizations rather than each of us going off and working by ourselves? We go to work because, after a certain age, our parents don’t feed, clothe and house us for free anymore. We have to go out into the wide world and work to earn our keep. We work in organizations rather than going off to work by ourselves because our work is much more efficient and productive when we join others as part of a collaborative process.
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