CE Daytime Sessions
HIRING, FIRINGANDRETAININGSTAFF Ed Guiducci, Esq. 3:00 PM - 3:50 PM I 213 AB
SOUTHAFRICA VETERINARY TRIPS: 8 YEARS OF ADVENTURES Alice Blue-McLendon, DVM 9:00 AM - 9:50 AM I 211
WIN-WIN PRACTICE TRANSITIONS: WHENANDHOW TOPREPARE AS A BUYEROR SELLER Jason Castner, CPA Ed Guiducci, Esq. 8:00 AM - 8:50 AM I 213 AB This session is designed to informveterinarians about planning issues that will enable them to successfully purchase a practice or exit their practice at a time of their choosing. The seminar will focus on options on selling or buying, including corporate sales, succession planning, sale structure options, and the tax issues surrounding sales and the risks associatedwith the transactions. WIN-WIN PRACTICE TRANSITIONS: VALUATIONS AND FEASIBILITY STUDIES Jason Castner, CPA Ed Guiducci, Esq. 9:00 AM - 9:50 AM I 213 AB The sessionwill focus on valuations, the different approaches to valuing a practice and the key elements that an appraiser will focus on. The sessionwill also focus on feasibility studies and the importance to a buyer of a veterinary practice. WIN-WIN PRACTICE TRANSITIONS: NONDISCLOSURE AGREEMENTS, LOIS AND FINANCING Jason Castner, CPA Ed Guiducci, Esq. 10:30 AM - 11:20 AM I 213 AB This session provides an overviewof confidentiality and nondisclosure agreements. The programwill explore the protections that a seller can expect and that should be included in any confidentiality agreement aswell as the risks that a buyerwill incur to enter into such an agreement. This sessionwill also focus on the importance of entering into a letter of intent prior to incurring the expense of drafting purchase agreements and the key terms that should be negotiated as part of the letter of intent. WIN-WIN PRACTICE TRANSITIONS: DUE DILIGENCE AND PURCHASE AGREEMENTS Jason Castner, CPA Ed Guiducci, Esq. 11:30 AM - 12:20 PM I 213 AB This sessionwill focus on identifying the investigation or due diligence that a buyer of a veterinary practice should consider doing before buying. This lecturewill address when due diligence should be conducted, what is or is not a reasonable level of investigation and howdue diligence is tied to the purchase contracts. LEVERAGING: ARE YOUALLOWINGYOUR TEAMTO Teammemberswant to contribute to the success of the practice. However, owners, managers and veterinarians often limit the tasks and skills that the teamcan complete. Leveraging affectively grows the profit of the practice and contributes to teammember satisfaction. This sessionwill cover leveraging strategies and utilize case examples to demonstrate howthe profits of the hospital are positively or negatively affected. CULTURE:WHY ITMATTERS INYOUR PRACTICE Heather Prendergast, RVT, CVPM 3:00 PM - 3:50 PM I 212 AB Culture is a big deal. It is an intangible asset that canmake or break the practice. And it all starts at the top—with the leaders of the hospital. This lecturewill define culture, provide examples of both good and bad cultures, and the results it has on practice profits. Everything you domatters; in fact, actions speak louder than words. Do your actions positively influence your teamto be the best they can be? This sessionwill cover leadership examples and the effect it has on your team, and howthey deliver patient and client care. TOP 5VET PRACTICE LEGALMISTAKES Ed Guiducci, Esq. 2:00 PM - 2:50 PM I 213 AB This session focuses on the top 5 legalmistakesmade by veterinary practices. There are certain decisions that are repeatedlymade by veterinary practice owners that are avoidable. Find outwhat you need to do in order to avoid common veterinary practice legal disputes. MAKEORBREAKTHE PROFIT? Heather Prendergast, RVT, CVPM 2:00 PM - 2:50 PM I 212 AB LEADERSHIP:WHAT IS YOURROLE? Heather Prendergast, RVT, CVPM 4:30 PM - 5:20 PM I 212 AB
This sessionwill informveterinarians, practice owners, managers and staffmembers involved in the hiring process about the legalities of hiring andfiring employees. Itwill educate attendees on howto protect the practice from claims of discrimination based on interviewquestioning and the use of job descriptions in the interview. The seminarwill also focus on the importance of employmentmanuals, job descriptions and onfiring an employeewithout being sued. VETERINARY PRACTICEOWNERSHIPAGREEMENTS: WHYARE THEY IMPORTANT Ed Guiducci, Esq. 4:30 PM - 5:20 PM I 213 AB This session is designed to informpractice owners about the importance of having an agreement between co-owners to govern the breakup of their practice. Practice owners do not knowhowstrong their ownership agreements are until they live through a breakup. The lecturewill focus on options to ease the transitionwhen the practice breaks up. Youwill learn options to control the inability of co-owners to resolve a dispute, the death of a co-owner, the disability of a co-owner, the improper conduct of a co-owner. Youwill also learnwhat your options are to fund a buyout of an ownerwithout it harming the practice. SATURDAY, SEPTEMBER 28 _____________________________________________________ CO-OWNERSHIP: APROFESSIONFRIENDLYMODEL FOR THECORPORATE FUTURE Douglas Aspros, DVM 8:00 AM - 8:50 AM I 212 AB Corporate owners provide significant skills to the business of veterinarymedicine, but not necessarily themedical and ethical perspectives that veterinarians bring to practice. Can we have our cake and eat it, too? Co-ownership is a joint venturemodel between corporate partners and veterinarians, where each partner contributes in unique ways to practice success. Corporations bring advantages of size and business expertise that give thema competitive advantage in themarket; hence the current trend toward consolidation in the profession. The co-ownershipmodel can be awin-win-win for the profession, corporate players and the practice and its clients, driving growthwhile keeping veterinarians in control of themedical care and culture. Importantly, in a profession facing significant educational debt, it allows doctors to share in the profits of their own practice. Making the investment in newdoctors pays dividends for your practice and throughout their career. Onboarding effectively requires your practice to determine the desired outcome, evaluate newhires and implement a plan tomove towards the goal. The sessionwill touch on the strategy, structure and implementation of amodel onboarding program. It'sworthmaking the investment to get amore productive doctor at the end. Develop your program—don’t leave it to chance—and expect newdoctor satisfaction to rise aswell. INDUSTRYOVERVIEW: THE STATE (ANDFUTURE) OFCOMPANIONANIMAL PRACTICE Douglas Aspros, DVM 10:30 AM - 11:20 AM I 212 AB This presentationwill explore the state of the industry, demand for veterinary services and the factors that are driving companion animal practice towards corporate consolidation—andwhat doctor-owned practicesmust do to compete successfully. HOWTOBE THE RIGHTMAN INAFEMALE PROFESSION Douglas Aspros, DVM 11:30 AM - 12:20 PM I 212 AB Veterinarymedicine is already a female dominated profession andwe're headed towards 80%women. In addition, the support staffatmost companion animal practices follows suit. Men in the profession have a practical andmoral obligation to helpwomen veterinarians succeed, ifwe're to be good stewards of our profession. The session will explorewhymenmatter in this process and howthey can engagewomen in a positiveway in the#metoo era. MAKINGBETTERASSOCIATES: ONBOARDINGFOR SUCCESS Douglas Aspros, DVM 9:00 AM - 9:50 AM I 212 AB
Sharing experiences from8 years of annual trips to South Africa will inspire attendees to travel there to expand their veterinary knowledge. IMMOBILIZINGANIMALS: PRACTICAL ADVICE An explanation of commonly used darting systems that will allowpractitioners to understand the basics. Types of guns and darts will be discussed. Classes of immobilizing drugs will also be presented. EXOTICHOOFSTOCKMEDICINE Alice Blue-McLendon, DVM 11:30 AM - 12:20 PM I 211 Basics of hoofstockmedicine andmanagement will be discussed. PEAFOWL MEDICINE: THERE’S MORE THANMEETS THE EYE Alice Blue-McLendon, DVM 10:30 AM - 11:20 AM I 211 Alice Blue-McLendon, DVM 2:30 PM - 3:20 PM I 211 I will share the exciting tale of moving a locally famous South African elephant namedNorman. PRACTICE MANAGEMENT/ OFFICE PERSONNEL FRIDAY, SEPTEMBER 27 _____________________________________________________ IS YOUR TEAMUPLOADING THE REPUTATIONOF YOUR PRACTICE? Heather Prendergast, RVT, CVPM 8:00 AM - 8:50 AM I 212 AB You are alwaysmarketing your practice —whether it is intentional or unintentional. Often, teammembers don't realize what they do and don't do—both on and off the clock — affects the reputation of the practice. This session will cover examples of positive and negativemarketing and how it ultimately affects client and patient care. THINKINGOUTSIDE THE BOX: OPENHOSPITAL CONCEPT Heather Prendergast, RVT, CVPM 9:00 AM - 9:50 AM I 212 AB Many practices are stuck in the box andwork tomeet the needs of teammembers, associate veterinarians and owners. But who does the practice really serve — team members or clients? Clients of course! Sowhy do practices always focus onmeeting the needs of the team, and not the client and patient? This sessionwill focus on thinking outside of the box, identifying consumer wants and needs, and implementing changes to increase client satisfaction, loyalty and compliance. IT COULD BE ... FRAUD Depending on the study referenced, between 68% and 86%of veterinary practices are embezzled from. Chances are, you fall in this category. What checks and balances do you have in place to reduce the fraud opportunities in your practice? Consider this fact: on average, practices give away 15%-25%of gross revenue every year through discounts andmissed charges. Now add in the risk of embezzlement. Howmuchmoney is your practice really losing each year? If your practice is not producing at least a 15%net profit each year, this session is for you. TURNING SOFT SKILLS INTOESSENTIAL PRACTICE SKILLS Heather Prendergast, RVT, CVPM 11:30 AM - 12:20 PM I 212 AB Soft skills are often left off of job descriptions, and managers hire based on hard skills. The reality is, soft skills contribute to client and patient satisfaction, more so than the hard skills hired for. This sessionwill differentiate hard and soft skills, and discuss the integration of soft skills into job descriptions, training programs, coaching sessions and performance evaluations. Heather Prendergast, RVT, CVPM 10:30 AM - 11:20 AM I 212 AB Alice Blue-McLendon, DVM 1:30 PM - 2:20 PM I 211 Peafowl share diseases and disorders with other poultry and game bird species. This sessionwill review themost common diseases andmanagement tips to help keep flocks of these beautiful birds healthy. HOWTOMOVE A SPECIAL ELEPHANT
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SWVS 2019 On-Site Guide
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