SLBL - Emp Handbook - 2019

Grooming Standards It is the policy of Shangri-La Hotel, Bengaluru to ensure that all colleagues in the hotel comply with the grooming standards during regular working hours as stated below. Failure to comply with these standards may result to a disciplinary action. Grooming and uniform standards are to ensure colleagues reflect hotel’s professional image, however it is important that every employee must know how to dress, apply makeup and groom at the work place. Grooming standards will also apply on the behaviors and body language to reflect the elegant and professional image and represent the quality of the Hotel.

Grooming & Appearance – All Colleagues Hairstyles Male Female

1. Hair should be clean, tidy and neatly cut.

1. Hair should be clean, tidy and neatly cut or tied.

2. Natural hair coloring is acceptable.

2. Natural hair coloring is acceptable.

3. Hair length should be above the collar and must not hide the ears.

3. Extreme hairstyles are not acceptable.

4. Fringes must be secured in place with plain clips that match the hair color and combed back neatly. 5. Short or shoulder length hair should be groomed tidily. Frizzy or wavy hair types should be tied or clipped neatly. 6. Guest contact colleagues must put their hair up in a bun if it is longer than shoulder length. 7. Non-guest contact colleagues secure their hair in a ponytail if it is longer than shoulder length. 8. Guest Contact Sales Colleagues may keep their hair neat and tidy – either pulled back away from the face or worn down. Hair should be styled and hair away from face. Frizzy or wavy hair types should be tied or clipped neatly.

4. Fringe must not be longer than eyebrow level, properly groomed, gelled and combed back.

5. Extreme hairstyles are not allowed.

6. Must always be clean-shaven.

7. Beards, Moustache, goatees and side-burns are not allowed. However, these may be permitted in certain outlets or departments to match with the ambience/theme (i.e. Hype Bar, Security)

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