The Hotel has 22 floors with 3 basements. Upper Basement will house the HR, Training, Colleague restaurant, Lockers, HK, Guest Service Centre, Laundry, Receiving, Purchase, Stores, Commissary, Garde manger, Butchery, Bakery & Pastry, IT Office, Security Office, Colleague dormitory etc. Middle Basement and Lower Basement will be Car Parking areas, Engineering Office and plant rooms. Lobby level will house our all day dining restaurant b-café, hotel gift shop – mementos, front desk and reception and lobby lounge. 1 st and 2 nd floor will be exclusive Banqueting space. 3 rd floor will house CHI the Spa, Health club, Swimming Pool, and our signature restaurant Shang Palace serving authentic oriental cuisine. 4 th floor will have F&B, Sales, Finance offices and Engineering Plant room. Our guest floors start from 5 th to 17 th Floor , 15 th , 16 th & 17 th floor are Horizon Club floors, 18 th floor will have specialty restaurants like Caprese serving Mediterranean cuisine, Ssaffron serving Indian cuisine, and Yataii offering Japanese Cuisine. The 19 th floor will have Hype, sky deck and the helipad. 10. What is the Presidential Suite’s name and where is it located? Located on the Level 16 is the signature Shangri-La Suite spread across 274 square meters and offering the panoramic views of the city. The Shangri-La Suite has the option of an Interconnecting room; it is connected to a Horizon Bangalore View Twin Room. 11. How many Governor Suites are there and on which floor are they located? Our Specialty Suites named as Governor Suites, 2 Pool facing suites are located on level 16, 1 Suite with 180 degree view of Bengaluru skyline on Level 17. All Governor Suites have the option of offering Interconnecting room and they are connected with Horizon Bangalore View Twin room 12. Which guest room floors have refuge areas and what is the location? We have 3 Refuge Areas and they are located on 5th, 10th & 16 th . They are located on left hand side of the elevator landing area. 13. How many emergency staircases do we have on guest floors? Guest Floors will have 3 emergency stair ways that can be accessed from 5 th to 19 th floor. Additional to these 3 stairways, we will have 2 more stairways leading from Basement 3 to 4 th Floor.
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