In spite of the many challenges brought on by the COVID-19 pandemic, throughout 2020, Frontwave Credit Union continued to safeguard member accounts and provide financial security and support, while reaching a record $1 billion plus, in assets! To insure Frontwave was being operated in a financially safe, sound and secure manner, the Supervisory Committee contracted the CPA firm of Turner, Warren, Hwang and Conrad to perform an independent Opinion Audit, as well as other data security, operational and regulatory audits. On a monthly basis, the Committee reviewed Frontwave’s internal Audit and Compliance Department’s management of contracted audits, as well as the performance of internal branch, regulatory and operational audits. The Audit and Compliance Department was also responsible for continued compliance with the Bank Secrecy Act, and monitoring accounts for suspicious or fraudulent behavior or transaction activity. With the surge of unemployment benefit fraud and other types of fraud influenced by the pandemic, the volume of activity for the Audit and Compliance and Fraud Departments reached record highs. Both Departments managed the increased fraudulent activity in an exemplary manner. Last year there were no state or federal agency exams conducted. This speaks well of Frontwave, as it is considered an indicator within the credit union industry that Frontwave is being well Supervisory Committee Report
managed and is financially sound. Not surprisingly, Frontwave has been scheduled for a DFPI/NCUA Joint Agency Exam in early 2021. Currently the 2020 Opinion Audit is ongoing. However, the Committee has no reason to doubt that both the Joint Agency Exam and the Opinion Audit will reveal that Frontwave’s financial statements comply with generally accepted accounting principles and that the overall financial condition, management and operation of the credit union are performing well. For insight into the 2020 financial performance of Frontwave Credit Union, please refer to the Statement of Financial Condition, published in this Annual Report. The Committee’s mission to protect Member accounts and insure compliance with policies, procedures, and all relevant rules, regulations and laws, will continue to be its priority. Finally, the Supervisory Committee wishes to thank the Board of Directors, Executives, Management and support staff for their diligence, support, and dedication to the well-being of our Membership and of Frontwave Credit Union. Dream big. We got you! Robert Ross Chairman, Supervisory Committee
2020 LEADERS
Michael Brigagliano Chairman
James Cothran Secretary
Gary Greving Director
Kelley Mayer Treasurer
Brian Sutton Vice Chairman
George Hoagland Director
Bill Birnie President/CEO
Joseph Mitilieri Director
Richard Rothwell Director
Gerald Polyascko Director
WEBSITE frontwavecu.com MEMBER SOLUTION CENTER 800.736.4500 EXPRESS LINE 800.829.7676
LOCATIONS
Barstow Camp Pendleton - Mainside Camp Pendleton - Pacific Plaza Camp Pendleton - SOI Escondido Oceanside - Fire Mountain Oceanside - Rancho Del Oro
San Diego - MCRD San Marcos Temecula - Temecula Parkway Temecula - Winchester Twentynine Palms Wildomar Yucca Valley
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