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contemporaneous log of the damage sustained, costs incurred and correspondence sent and received in the matter. Any invoices and quotes should be kept and for the purpose of evidencing the causal link between incident and effect. The reader should also consider obtaining a report, if they haven’t already, confirming that the damage sustained to their flat was caused by the leak from their neighbour’s flat as alleged. Kirsten Blower is an associate at JB Leitch QUESTION How can I get a copy of the lease for my flat? ANSWER You should have received a copy of your lease when you purchased your flat from the conveyancer. You can also obtain a copy from the Land Registry, however there may be a charge. You can find out more via landregistry.gov.uk If there is a mortgage on the property, then some mortgage lenders also hold a copy of the lease.
Thanks to Adiuvo – specialist out-of-hours and call-handling solutions for the property management industry
A call last week had our office and staff extremely concerned for the welfare of a resident’s new kitten (this new BTR scheme that encourages pets). The first call we receive was a general enquiry regarding where a communal door led. The resident thought the cat may have escaped whilst they were retrieving a parcel. The second call was to confirm the cat had been located but was trapped beneath the heavy fridge and they were unable to free it. Luckily, we had a handyman at the same site attending to a faulty patio door and they attended to help move the fridge and let the cat out safely.
17 ISSUE 105
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