client and what those steps should look like in action. In this way, he has been able to cut his qualifying time for clients down from four hours to about one and a half on average. He’s taken to heart all the nuanced processes that go into a sales transaction, and, because of his newfound knowledge, he now understands the value his company offers to clients. He could raise his rates and keep up the highest quality customer service. We’ve been happy to meet with him and give insight into the complex process of customer decision-making, and we eagerly look forward to the two-hour ongoing training sessions he attends each week. As if that wasn’t enough, we also sit down with Linder for an extra hour a month for one- on-one specialized training for his business. All this adds up to better sales, better customer care, and increased efficiency, all which have raised his business to new heights. what industry you’re in, our team of dedicated business professionals will be sure to send you away from every session with newfound look on your business’ biggest hurdles. To find out more about how we can help, give us a call at (208) 429-9275 or visit us anytime at Sandler.com. To see what Linder Jones can do for all your building needs, you can call or text him at (408) 891-0716, or email him anytime at LinderJones@studiolinder.com. Here at Sandler, we aim to set our clients on a clearer path to success. No matter
especially with something so monumental as building a home or office.
has never been better. Even his wife, who’s been by his side all along, has taken notice of a major difference in his brand. Linder says, “I remember a few years ago, she stopped me one day while I was home and told me how much of a difference Sandler was making. She remarked that I was home more while still making more money. These are the conversations I could never get tired of.” Linder continues, “These takeaways from our meeting share something that I consider invaluable. I wouldn’t dare do business without (Sandler) now that I’ve experienced the changes first hand over all these years.” We’re proud to have had Linder involved with our ongoing reinforcement sales program over the years. When we reach another milestone with his company, his excitement gives us pride in the work that we do every day. For Linder, he says he stays with us for some very simple reasons. “Honestly, I’m afraid that since it’s worked so well for me, I’ll lose business if I stop!” Linder says. “The trust I have in these programs goes far beyond business. Ultimately, it’s about me making more money in less time, and that’s not something I’m willing to forfeit by giving up the programs I take part in.” Through Sandler, Linder says he’s seen improvements in almost every area of his business. He’s been taught the proper way to address initial phone calls with a
Today, Linder’s service model is firmly grounded in helping his clients in every way he can, but that also means making a living for himself. Through years of experience and conversations with Sandler, he’s found that his model shines most when it uses a fee-for-service platform. His customers pay him by the hour to make specific plans as opposed to a mutually agreed flat fee. It is so important for businesses to find out what billing method makes the most sense for the service they’re providing. And while you want to make a profit, you also want to make sure your customer doesn’t walk away feeling jaded or confused by your terms of service. For Linder, he put the power into the hands of his clients by only making them pay for the work they wanted. Some people make decisions very slowly, and some make decisions very quickly, as is human nature. Depending on what type of client he was dealing with, he would forgo the fixed fee for a system based on efficiency and customer desire. There is no cutting corners when you’ve decided to charge by the hour, assuming you keep your level of integrity high. The more work they want, the more you’ll provide. For your business, this could look totally different, but Linder has found it makes the most sense after seeing numerous business structures through our programs over the years. Fortunately for him, Studio Linder
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