AIM Directory 149
Sales, Marketing & Customer Service COURSE OPTIONS
BUILDING CLIENT RELATIONSHIPS
2 Days
DURATION:
Member
Non-Member
PRICING:
$1310 $940
$1450 $1040
Bris, Melb, Syd Other Locations*
Call 1300 658 337 or click here for locations and dates
MORE INFO:
Course Entry Requirements: There are no course pre-requisite requirements. To enrol in this course, you must be 18 years of age at time of enrolment. Students are required to have a unique email address. Accreditation: This course aligns with the following unit of competency: BSBREL402 Build client relationships and business networks
The Building Client Relationships short course provides valuable insight into building sales, retaining business and increasing referrals through the development of successful long- term client relationships. It explores how to identify, differentiate and customise solutions with new and existing clients and how to leverage enhanced interpersonal skills for success. This course is right for you if: If you are in a sales related role with responsibility for delivering on client needs and developing and maintaining ongoing relationships. Your employer will benefit because: You will have the skills and confidence to effectively engage with new and existing clients and realise the value of long-term relationships. Learning outcomes: - - Identify and respond to the needs and expectations of different clients - - Network effectively to build and maintain client relationships - - Customise products and services to meet client needs - - Develop client loyalty plans
*Excluding Western Australia
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