2026 ScanSource Solutions Guide

2. Restaurant: Override capabilities that keep revenue flowing A fast-casual chain upgraded their POS to a system with built-in manager override and real-time diagnostic capabilities. During a peak dinner rush, a payment gateway timeout caused transaction failures. The manager applied an override that kept the restaurant accepting orders while IT resolved the issue remotely—in under 12 minutes. No revenue was lost, no customers left. The system’s built-in diagnostic tools also eliminated the previous practice of calling external IT support for routine issues. 3. Wholesale Distribution: Commission tracking that drives sales urgency A wholesale distributor eliminated their manual spreadsheet-based commission process by implementing an integrated payment and sales management platform. Every transaction is logged automatically, with commission calculations applied in real time based on product category, margin tier, and sales rep assignment. Sales staff can check their running commission total on any device at any time—a visibility change that measurably increased deal-closing urgency in the final weeks of each quarter. Payroll processing time dropped by 70%. Supplier Guidance

Scanning integration for retail and logistics POS environments

Industry-leading touchscreen POS terminals for retail and hospitality

Secure payment processing and terminal solutions for high-volume environments

Enterprise-grade POS for large-format retail and grocery

Compact receipt printing for mPOS and counter environments

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