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NG911 FOR THE FIRE SERVICE How Fire Departments Benefit from Next Generation 911 Next Generation 911-related technologies will provide new opportunities to keep firefighters and communities safer. The following scenarios provide a non-technical depiction of how new technolo- gies will provide information leaders need to ensure safe, efficient and effective respons s o a variety of incidents.
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Public Safety Communications Center
Information to 911
More Accurate Scene Information
Information from 911
NG911 will allow dispatchers to receive videos and photos from victims and bystanders at the scene, providing more vital pre-arrival information. Environmental condi- tions – such as area density – and other details such as smoke color and structure involvement will help identify the appropriate response.
Improved Fireghter Safety
New and emerging technologies in the NG911 environment will provide information to improve firefighter safety. Dispatch can access building sensors and video feeds, helping to identify hazardous materials or potential victim location. Other technologies will provide more precise caller, responder and resource location accuracy.
4 NG911
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