PERSON SPECIFICATION
• Ability to work collaboratively and across boundaries, with evidence of success in developing strong working relationships and networks with a wide range of internal and external bodies • Ability to continually perform at a high level, demonstrating tenacity, determination, and commitment to achieve results, and react positively to any opposition or conflict • Excellent analytical skills with an ability to solve complex problems using own initiative, sound judgement, and political awareness • Excellent planning and organisational skills with demonstrable experience of managing competing demands in a pressurised environment • Excellent communication and presentation skills with the ability to present complex information clearly across a range of audiences and mediums • Strong influencing and negotiation skills
Essential • Educated to degree level or holding equivalent qualifications/ experience • Significant experience of senior retail catering and/or hospitality operations within a commercial setting • Significant experience of catering and/or hospitality management at a senior level
• Significant experience of providing effective leadership to a large team within a complex environment
• Experience of identifying, developing, and nurturing successful commercial partnerships
• Proven ability to support the development of strategic planning in a complex organisation, and translate organisational strategy into business plans
• Proven ability to manage budgets effectively and generate income
• Commitment to demonstrate behaviours in line with the values of Commercial Services and the University
• Customer and results focused with experience of setting, managing, and achieving key customer and financial targets
• Commitment to continued personal and professional development
• Proven ability to lead and manage change to support an organisation to become more market orientated
Desirable
• Senior retail experience in a higher education setting
• Significant experience of managing large scale and complex projects within a change environment
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