Outcomes Report (2014-15)

OCS Annual Outcomes Report 2014-2015

Those who responded value the work of the programs and staff and Agreed or Strongly Agreed that: • FRP staff are approachable, culturally competent, resourceful, and well-qualified (90%- 100%) • Programs have a positive impact on families and the community (87%-95%) • FRP information is readily available or easy to find (88%-100%) Quality Improvements in Family Resource Programs this Year • Coordinators and staff are making an ongoing effort to work with Nucleus and make improvements that will have meaning for our program, including more accurate tracking of languages and recording of resources and referrals provided to clients. • We conducted client and stakeholder satisfaction surveys which provided us with important feedback for the program, and supported quality mutually beneficial partnerships with practicum students and volunteers. • We were able to explore and create opportunities for growth and enhanced service that supports the FRP mandate, making use of our improving community connections and collaborative relationships. • We were successful in applying for and receiving several grants and monetary donations for FRPs and also received many gifts of time, space, and materials that support the work of Family Resource Programs. 6. Bridgeview Child Care Center (BVCC) March 2015 concluded Bridgeview Child Care Centre’s first year of operation. Throughout these 13 months, BVCC opened its doors to welcome 17 children who reaped the benefits of this quality center. Some children stayed for only a month or so, and the center is always looking to recruit more children and families. Bridgeview Child Care Center receives little direct government funding. Families who have applied for, and are eligible, receive child care subsidy which covers a portion of the child care user fee. For a child who attends fulltime (five days per week) the user fee is $750.00 per month. Many families pay the full user fee and receive no subsidy. The center has been approved to apply monthly for the Child Care Operating Funding grant which is a small amount of money received based on children’s full time or part time daily attendance, i.e., if a child is away then no money may be allocated for their attendance on this day. For this age group (30 months to five years) a child care center would receive $5.48 per child for a full day of attendance, and $2.74 per child for a ½ day of attendance. A preschool component is embedded into the child care program to facilitate maximum learning in preparation for children entering kindergarten.

Registration remains a primary concern, as there are ongoing vacancies.

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