Outcomes Report (2014-15)

OCS Annual Outcomes Report 2014-2015

Who We Are … Options Community Services Society (OCS) is a non-profit society and registered charity dedicated to strengthening individuals, families and communities. OCS has been serving the communities of Surrey, Delta, White Rock, Langley, Cloverdale and many areas of the Fraser Health Region community since 1969. OCS also operates a sister society: Habitat Housing Society, which operates affordable housing complexes for low income families and mentally ill individuals. OCS delivers over 80 programs for people of all ages and cultures. Our primary areas of service include: employment services, immigrant settlement services and supports, homeless shelters and outreach, supported housing, “Stopping the Violence” programs including transition houses for women fleeing abuse, suicide prevention and sexual abuse counselling, family counselling and intervention programs, clubhouses and programs for adults living with a mental illness, youth services, elementary and secondary school-based programs, child care and child care resources, and the Fraser Health Crisis Line. We are constantly developing, adapting and improving our services to meet the constantly shifting needs within the communities we serve. Many of our services are provided in partnership with government and other community-based agencies. OCS is currently governed by a committed and hard-working volunteer Board of Directors representing the diversity of Surrey. This year we employed approximately 420 staff and over 415 volunteers. OCS is fully accredited under the Council on Accreditation (COA). We received our fifth 4 year certification in June 2015. We are proud to share that our accreditation status was expedited this cycle due to being in complete compliance with close to a thousand distinct standards at the time of the review. COA’s program of quality improvement is designed to identify providers that have met high performance standards and have made a commitment to their stakeholders to deliver the very best quality services. OCS has been recognized as an “outstanding provider”. Maintaining our accredited status is a demonstration of our commitment to quality, client-centered services and our accountability to the community. OCS seeks out and values many positive community relationships and partnerships, and is a leader in building collaborative approaches to getting things done. We are especially proud of our tradition of hard work, caring and integrity.

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