NSLHD News June 21

Get the latest news from across Northern Sydney Local Health District.


Innovation Program 2019 - round 2 Two entrants walked out of the latest round of the Innovation Program with the funds they need to take their projects to the next level. Read more on Page 4-5

Dress like a pirate day at RNSH’s Children’s ward Page 7

Ryde-Eastwood Leagues Club donates $40,000 Page 9

Leaders in healthcare, partners in wellbeing


message FROM the acting chief executive Dr Tamsin Waterhouse

It has been a busy fortnight in the district with some wonderful achievements from our staff and some really important milestones. Firstly, I would like to congratulate all of our staff on the strong results in the latest round of the Bureau of Health Information’s latest Healthcare Quarterly report. Our district was one of the best performing in the state and that is testament to all of your hard work. It was a busy quarter in our emergency departments, and an early start to the flu season. What the numbers do not show is the level of compassionate care provided by nurses and doctors, or the diligence of our support staff.

I would like to congratulate Dr Anupam Rao and Susan Hales for their pitch ‘Don’t go breaking my heart’ and Caryl Barnes, Suzy Russell and Vanya Ripley for their pitch ‘Switching channels’. They both received $20,000 to turn their idea into a reality and I cannot wait to see the results. Nominations for Round Three are now open, and I would encourage any staff with an idea they think would improve patient care to email NSLHD-InnovationProgram@health.nsw.gov.au. The flu season looks to be in full swing. It’s not too late to have your flu vaccination, with clinics running until the end of next week. The process is now easier than ever thanks to the online flu portal. Lastly, and importantly, please don’t forget to complete your People Matter Survey as there are just a few days left. The survey is open until Friday 28 June and is a chance for you to provide feedback on how you feel, what worries you and what works well for you in the workplace. Please keep an eye out for Workforce staff for a paper survey or complete it online via the link on the intranet.

You all do a great job - I know our communities are incredibly thankful, and so am I.

I would like to extend my congratulations to Professor Carolyn Sue AM, Professor Alan Cooper AM, Professor Mary Chiarella AM, Dr Joan Castle OAM, Dr Richard Lee AM, Dr Jennifer Kendrick AM and Maureen Dillon OAM on being named in the Queen’s Birthday Honours list.

We are very lucky to have you all within our district.

Warm regards

In Deb’s absence, I had the pleasure of MCing this year’s second Innovation Program Pitch event. It was fantastic to hear such high-quality ideas coming from our staff as to how we can make the patient experience within our district even better.

Dr Tamsin Waterhouse Acting Chief Executive Northern Sydney Local Health District

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NSLHD staff and vollies recognised in Queen’s Birthday Honours NSLHD clinicians and volunteers were recognised for their dedication to medicine and health in this year’s Queen’s Birthday honours. This year, of the 1,000 Australian recipients, NSLHD had seven clinicians and volunteers associated with the district’s services who received an award.

Each year the Birthday Honours are awarded as part of the Queen’s official birthday celebrations during the month of June.

The recipients are:

Professor Alan Cooper AM is head of the Dermatology department at RNSH. He was made a Member of the Order of Australia (AM) for his significant service to medicine.

Maureen Dillon OAM , of Manly, was awarded an Order of Australia Medal (OAM) for her service to the community on the Northern Beaches. Since 2009 she was president of the Manly Hospital Auxiliary.

Professor Mary Chiarella AM sits on the NSLHD Board and was made a Member of the Order of Australia for significant service to nursing and midwifery education and to healthcare standards.

Dr Richard Lee AM has had a long and distinguished career in intensive care medicine. Based at RNSH, Richard was made a Member of the Order of Australia for his significant services to intensive care medicine.

Professor Carolyn Sue AM is Director of Neurogenetics at RNSH and is the Director of the Kolling Institute of Medical Research. She was made a Member of the Order of Australia (AM) for her significant service to medicine, particularly to mitochondrial disease.

Dr Jennifer Kendrick AM is the Director of Prevocational Education and Training (DPET) and a GP within the GP Training Unit at Hornsby Ku-ring-gai Hospital. She was made a Member of the Order of Australia for her service to medicine and to medical education.

Dr Joan Castle OAM , of Collaroy Plateau, was awarded an OAM for her service to medicine. A former medical practitioner in private practice at Dee Why, Dr Castle was also an honorary consultant physician at Manly Hospital for 35 years and worked at the diabetes clinic at RNSH. She also established a diabetes clinic at Manly Hospital.



Caryl Barnes Associate Professor, Suzy Russell Mental Health CNC, Judy Bursle Consumer Representative, Vanya Ripley with Tamsin Waterhouse Acting Chief Executive

Innovation Program 2019 - round 2 Two entrants walked out of the latest round of the

“The PhysioFLOW will dramatically change the way heart failure is diagnosed and managed at Ryde Hospital,” he said. “Sometimes it can be difficult to get the resources needed to take and idea to the next level. “But the Innovation Program allowed me to present the excellent results we have achieved with the clinic, and allowed us to share a vision of what it could become.” Switching Channels will use its money to develop a free-to-air mindfulness hospital TV channel ‘Get well sooner’, in conjunction with a professional healthcare production company.

The station will be trialled on Ward 9A at Royal North Shore with scope to roll out further in the future. Suzy said the win was the culmination of years of hard work. “We really believe that our project will have enormous benefit for patients in the general hospital struggling with anxiety and for those wanting to learn new ways to reduce stress, improve their mental health and promote relaxation,” she said. “Winning the innovation grant will mean that we can follow through with our idea that has been in the planning phase for two years, our dream can become a reality.”

Innovation Program with the funds they need to take their projects to the next level. Dr Anupam Rao’s entry ‘Don’t go breaking my heart’ scooped $20,000 for Ryde Hospital’s Early Post- Discharge Heart Failure Review Clinic, while Vanya Ripley, Suzy Russell and Caryl Barnes also scored $20,000 for their project ‘Switching channels’ which will operate out of Royal North Shore Hospital. Anupam said the money will be used to purchase a PhysioFLOW, a non-invasive haemodynamic monitoring

system that will further develop and expand the capabilities of the clinic.

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Peter Shine Director Aboriginal Health and Molly (Mary) Florance Clinical Nurse Consultant

Susan Hales clinical nurse specialist, Dr Anupam Rao, Judy Bursle Consumer Representative with Tamsin Waterhouse Acting Chief Executive

Clinical Psychologists Ursula Perry and Kate Dobinson



Professor Mark Molloy accepts a cheque from Bowel Cancer Research Australia

New world leading technology to guide future bowel cancer treatment Research capabilities within the Kolling Institute have been significantly broadened with new technology to assist the examination of bowel cancer. Research said the sophisticated technology will measure molecules with very high accuracy, providing researchers

“We would like to see our research influence future bowel cancer treatment by indicating which patients are at disease risk, which cancers will benefit from chemotherapy and radiotherapy, and which cancers are likely to recur.’’ Mark’s research has been further boosted with a cheque for $500,000 from Bowel Cancer Research Foundation Australia. Chairman Richard Griffin said he was very confident it would lead to some remarkable and ground breaking research, and bring relief to so many people.

with valuable and practical information about how bowel cancer develops. “Years ago we could measure 400-500 proteins within a sample, compared with more than 6000 proteins now,” Mark said. “This means our data is more accurate and we have a clearer understanding of the molecular make-up of tumours.

Representatives from Sydney University, the Kolling, Northern Sydney Local Health District and Bowel Cancer Australia attended the official opening of the mass spectrometry core lab – the first of its type on a hospital campus and one of the best analytical facilities in the world. Professor Mark Molloy, Lawrence Penn chair of Bowel Cancer

if you have not had your flu vaccination – it’s time! Just a friendly reminder that if you have not had your flu vaccination – it’s time! Clinic open times at locations across the district can be found through the online flu portal. end of June.

The clinic is open weekdays from 7.30am to midday and 1pm to 3.45pm. Protect yourself and protect our patients.

If you are yet to have your flu shot, please present to your staff health clinic.

RNSH staff can access the pop-up clinic in meeting room A, level 5 in the ASB until the

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RNSH Children’s Ward staff dressed in their best pirate attire

AHOY, ME HEARTIES! On June 6 it was ‘dress like a pirate day’ at the RNSH children’s ward. The pirates took over the ward turning our doctors and nurses into a rowdy bunch of buccaneers. Nurse Unit Manager Claire Blackburn said it was a great day for the team and patients. SARA Launched SARA is now the one-stop shop for NSW Health staff when it comes to IT, payroll, recruitment, finance, purchasing and warehousing services and support. It’s cloud-based which means it can be accessed from anywhere, any time, on mobile phones, tablets or desktop devices. Staff can access the portal for IT, payroll, recruitment, finance, purchasing and warehousing services and support. SARA, which stands for Search And Request Anything, uses your StaffLink ID to log in, whether you are at work or at home. If you work for NSW Health and you haven’t already taken a look – check out SARA’s intuitive, user- friendly interface at www.sara.health.nsw.gov.au today. If you’ve visited SARA already, you can provide feedback to EHNSW-ServiceNowProgram@health. nsw.gov.au

“Everyone had a chance to dress up and take part in a treasure hunt,” Claire said.

RNSH’s paediatric staff never miss an occasion to dress up and put a smile on a patient’s face.

SARA on mobile device



Ravima Bham, Nicole Sharpe, Sipa Fotofili, Poonam Grewal, Alec Cartmell and Melissa Rivera

Staff move into new support services building Kitchen staff were among the first to get a taste of life in the new support services building at Mona Vale. latest addition to the Mona Vale Hospital site open its doors.

Jacqui said the milestone was the latest in what is a busy period on campus. “The site is going through an important transformation and this is just the latest chapter, with works also set to begin on the in-patient palliative care unit as well as the specialist aged care unit,” she said.

“It’s a really exciting time at Mona Vale when we can move into new facilities like these,” she said. “Staff are settling in well and are enjoying the new amenities, which is always nice to see.”

The new building will also house the engineering team and storage for the environmental team. General Manager Jacqui Edgley said it was great to see the

ACHS Quality Improvement Awards for 2019 are now open Every year the Australian Council on Healthcare Standards holds the Quality Improvement Awards.

that is occurring in healthcare and recognise achievements in three critical areas of quality: • Clinical excellence and patient safety • Non-clinical service delivery • Healthcare measurement Please contact your award coordinators to discuss your application (see table below). Click here for more information.

The Australian Council on Healthcare Standards (ACHS) Quality Improvement Awards are designed to keep quality improvement and innovation central to the healthcare safety agenda. These awards showcase the innovative thinking

Applicants from these sites/services

Award Co-ordinator


Hornsby Hospital Mona Vale Hospital

Cain Byrnes / Deb Stewart

9477 9304 9998 6292

Natalie Lowe

Royal North Shore Hospital

Helen Ganley

9462 9330

Ryde Hospital

Kirsten Gleichman

9858 7329

Mental Health Drug and Alcohol

Jenny Law

0434 323 247

Primary and Community Health

Kerrie Cunningham

9887 5430

Services not covered by the above

Nitisha Bangera

9462 9921

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Heather Gough Ryde Hospital’s General Manager with Gilbert Lorquet Kolling Foundation CEO (centre-back) and representatives from the Ryde-Eastwood Leagues Club

Ryde-Eastwood Leagues Club donates $40,000 Members from the Ryde-Eastwood Leagues Club dropped by to present a $40,000 cheque to Ryde Hospital’s general manager Heather Gough.

Heather said the new ultrasound machine will make a huge difference for the care of patients who come through the emergency department.

The funds will go towards the purchase of an ultrasound machine which will be used in the Emergency Department’s heart monitoring suite.

A big thank you to the club for its ongoing support and generosity.

Can you go without alcohol for a month for your local hospital?

Staff across the district are being urged to sign- up for this year’s Dry July, with proceeds going to the Northern Sydney Cancer and Palliative Care Network. The network supports cancer patients across Royal North Shore, Hornsby, Ryde and Mona Vale hospitals and relies solely on donations to provide its services. Its Patient Wellbeing Program offers practical help before, during and after cancer treatment.

This includes access to financial assistance, help to manage the side effects of cancer treatment such as hair loss, meditation classes and care from the treating team. By signing-up for Dry July and choosing the Northern Sydney Cancer and Palliative Care Network as your beneficiary, you’ll be helping cancer patients and their families have ongoing access to this invaluable support. To sign-up go to: www.dryjuly.com/beneficiaries/ royalnorthshorehospital



People Matter at NLSHD Staff across NSLHD have been getting involved in People Matter Employee Survey activities since the launch of the survey on 30 May. Thank you to all the staff who have completed their People Matter Employee Survey so far. Northern Sydney Local Health District is currently at 14 per cent completion.

You can access the survey by via this link: www.health.nsw.gov.au/survey2019

There is still plenty of time left to complete your survey and to go into the draw to win a hamper. Two of the four hamper draws have been completed with our winning staff receiving a gourmet hamper provided by Baskets with a Purpose who provide employment to people with special needs.

• Alexis Fox - Nursing, Royal North Shore Hospital

• Erin Ortado - Dietetics, Ryde Hospital

• Kimberley De Ridder - Occupational Therapy, Hornsby Hospital

• Dominique Trauer - Operating Theatres, Hornsby Hospital

• Adam Tran – ICT, NSLHD

HKH Staff in their purple vests for PMES

• Sarah Crosby – Social Work, Primary and Community Health

Please visit the Staff Engagement page on the intranet to find out how you can win.

Palliative Care placement NSLHD employees are being encouraged to take part in a palliative care placement within the district.

“This placement is a chance for our nurses and allied health professionals to experience palliative care with a specialist team. “The benefits of integrating palliative care are significant and I would welcome anyone who is interested to participate in this program”. The opportunity can be for three, four or five consecutive days and staff will identify their own learning objectives while shadowing specialist palliative care staff within the district across different care settings: acute hospital consults, inpatient palliative care units and community services.

opportunity, you need to be a NSW Health employee working within NSLHD either in Nursing (EN or RN) or Allied Health (allied health professional or assistant). For more information or to apply for a placement, please email: Alison Newman, EA Palliative Care Alison. Newman1@health.nsw.gov.au Placements will be completed between September 2019 and April 2020. Applications are open now and will close on 14th July.

Nursing and allied health staff can apply for the

observational work experience within a supportive palliative care team. District Clinical Director of Palliative Care Professor Katherine Clark said it was an ideal opportunity for staff to gain more experience in palliative care. “Being a palliative care professional is a rewarding role. We work closely with patients and their families with the aim of ensuring care that enhances quality of life,” she said.

To be eligible for this

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Royal North Shore Hospital and Ryde’s Service Improvement team

Change is never easy but new training is helping staff New training courses are being offered to help staff adapt to the constant changes brought about by policies, procedures and new ways of improving care.

North Shore and Ryde Hospital Improvement Director Chris Ball said the courses provide practical and tangible tools, and strategies to effectively implement change, including how to overcome personal, historical, cultural and organisational resistance to change. “Change is hard, it’s uncomfortable, most people generally do not want to change as they believe they are doing what is right and for the right reasons,” he said.

practical skills to implement effective sustainable change and support people through the change process. It’s a specialised skillset, like any other role we do in health.” Future courses will be held on July 24 and July 31 at RNSH and November 13 and 14 at Ryde Hospital. For further information, or to enrol, please contact Jessica Drysdale, acting Service Improvement Manager, Jessica. drysdale@health.nsw.gov.au

To help staff adapt to change, and ensure changes are properly implemented, Royal North Shore Hospital (RNSH) and Ryde’s Service Improvement team is offering Accelerated Implementation Methodology (AIM) training courses. The courses can be attended by all disciplines, from nursing staff, resident medical officers, patient flow managers and executive members.

“The AIM course is about providing people with the

Conference Success Staff turned out in strong numbers for the Nursing and Midwifery Research and Innovative Practice conference. The event included concurrent sessions as well as keynote speakers from across NSW Health. The all-day event included a number of awards and a chance for staff to exhibit their posters.



Tell us what matters to you and WIN! Complete your survey online or drop a paper copy to us on the dates below to go into the draw to WIN one of 12 gourmet hampers from Baskets with a Purpose!

Winners from 07 June draw: Alexis Fox - Nursing, Royal North Shore Hospital Erin Ortado - Dietetics, Ryde Hospital Kimberley De Ridder - Occupational Therapy, Hornsby Hospital

Winners from 14 June draw: Dominique Trauer - Operating Theatres, Hornsby Hospital Adam Tran – ICT, NSLHD Sarah Crosby – Social Work, Primary and Community Health

How to enter 1. Complete your survey online and send a screenshot of your survey completion screen to NSLHD-COREValues@health.nsw.gov.au 2. Complete your survey online and bring a printed screenshot of your survey completion screen to your local HR office 3. Complete a paper survey and deliver it to your local HR office


For more information about the survey please contact: NSLHD-ODTeam@health.nsw.gov.au

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