At Sofitel London St James, we believe in fostering a world of elegance, luxury, and responsibility. Our commitment to Corporate and Social Responsibility (CSR) goes beyond exceptional service, extending to a deep respect for our environment, our community, and the well-being of our team members.
Corporate Social Responsibility Commitment Sofitel London St James
SUSTAINABLE COMMITMENT
Sustainability means to consider how our actions today will affect the world of tomorrow and to balance economic decisions with an awareness and consideration for their environmental and social impact.
This document is the visible part of our commitment, a way of sharing our vision, our actions and our objectives.
Sofitel London St James' commitments are formalized in this reference document that defines the objectives, principles and roles of each member of staff and team.
We are currently on the journey to get Earth Check certified and our goal is to get certified in 2024. We are currently in the benchmarking process.
In July 2023, we successfully achieved Green Key status. This is the leading standard of excellence (label) for environmental responsibility and sustainable operation in the tourism and hospitality sector.
In 2022, we eradicated all single-use plastic in our rooms. But our road does not stop there.
General Manager MARIE-PAULE NOWLIS
Hotel Manager TODD DEBRECENY
Assistant Executive Housekeeper ITSASO BURGOS MENIKA
Breakfast & Outlet Manager JADWIGA LANDZWOJCZAK
<No matter how complex global problems may seem, we, as a business and as individuals, have a responsibility to do better. As part of the Hospitality sector, we have a duty to care for the environment and I am proud of the path we have taken at the Hotel in the past year to improve our processes.=
<World problems like global warming cannot be solved without awareness and action. I am honoured the hotel has a great team of passionate individuals working every day to make our business more sustainable.=
"Sustainability is finding a balance between our social/human needs and the available natural resources. For years this topic has been put aside. If we reach a common global agreement and commitment I believe the right balance can be achieved.=
"Sustainability means that the environment should be protected in such a way and to the extent that future generations will also be able to use it in the same or better way."
Back of House Manager ILARIA AVOLIO
Executive Chef MARTIN HORSLEY
Conference & Banqueting Assistant Manager SOPHIE VAN DER MOLEN "Sustainability is leading a normalised life in which human consumption runs alongside and in balance with nature and the environment. The less our impact on the globe, the more it gives back."
Facilities Manager VALENTIN TRANDAFIR
"Sustainability is not just about adopting the latest energy-efficient technologies. Sustainability is the responsibility of every individual every day. It is about changing our behaviour and mindset to reduce power and water consumption."
"Sustainability is the foundation of planet Earth’s preservation. We need to manage the needs and wants so the future generations can maintain our practices as well as improving them."
"Sustainability is becoming vital for our future and our children's future. If we don't act now, it will be too late."
Recruitment Executive ANGELA BLLOKU
Senior Marketing & Communications Manager BETHANY HADRILL "We all have a moral obligation to each other. Our present choices and actions have huge long-term impacts on future generations and on our planet."
Front Office Manager MARINE LUTZ
Sustainability and Quality Manager ISIS KRÜSE "Sustainability is about innovation, and determination. Trough these principles we can create a more sustainable way of life, in turn preserving the ecosystem for future generations." creativity,
"Sustainability to me is a way of life driving to consume better without compromising the needs of the future generations."
Sustainability is a mindset, a way of life, and a commitment to the well-being of our planet and future generations.
OUR ACTIONS: IN THE ROOMS
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In 2022, we successfully eliminated all single-use
Refillable Diptyque amenities can be found in all our rooms and suites.
Upon arrival, guests are given a reusable room key made from FSC approved wood.
Guests will find a master switch in rooms to ensure lighting is minimised.
To reduce our energy and water use we change the bed sheets and towels every two days (unless requested otherwise).
plastic in our rooms and are currently on the journey to eliminate all single-use plastic in the back of house.
OUR ACTIONS: KITCHEN & BAR
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Action 2
Action 5
Action 4
Action 6
Action 1
The Hotel has its own beehive on the roof, which supplies honey for Wild Honey's signature dishes as well as VIP amenities.
St James Bar reuse Hotel coffee grounds to make its own coffee liqueur.
No plastic straws or stirrers are used in the hotel.
We have installed an ORCA system in our kitchen, which will significantly reduce our carbon emissions as food
Wild Honey St James restaurant has a daily changing menu that champions seasonal and locally sourced produce.
waste is sustainably processed on site.
OUR ACTIONS: MEETING SPACES
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Action 5
Action 4
Action 2
Action 3
Action 1
Coffee capsules are sent back to Nespresso and recycled.
Paper made of recycled kraft paper.
No plastic glasses or cups.
We strive to use suppliers that minimise their use of single-use plastic in packaging where possible.
No plastic bottles.
We have installed a Brita water filter system for all Food & Beverage outlets including our Conference & Event spaces.
TECHNICAL
Energy saving LED lights are used throughout the building We strive to manage and reduce our water usage wherever possible Smart sensors for windows in rooms are connected to AC to switch off We have started tracking our Carbon footprint, with the goal to start reducing our carbon emissions.
SPA
Water decanters are placed around the spa to eliminate any use of plastic bottles along with a water filter tap The Hotel's main spa brand, SOTHYS, is highly sustainable with active ingredients sourced in a responsible manner and shorter supply chains to reduce carbon emissions
FOOD AND BEVERAGE
We are measuring our food wastage. We are using the food waste data, to reduce the amount of food waste we create. We are trying to use only local and sustainable suppliers
PURCHASE
SOCIAL
We work hard to reduce our carbon footprint by centralising our purchases of spirits We sort our waste We do a quantifiable analysis of our carbon emissions taking the energy usage of the operation into account.
We celebrate the over 50 nationalities in the hotel. We have created and are executing a Diversity and inclusion calendar We are volunteering and working on improving our volunteering efforts
IN-HOUSE
Paper, glass, and metal liner are Recycled, and where possible composted by our waste company. All our staff members are using reusable water bottle.
HORIZONS 2025
We aim to continue our efforts to work with organic and local suppliers.
In the upcoming years we will be working on reducing our energy usage in the hotel, in an effort to lower our carbon footprint.
In the upcoming years we aim to improve the innovation in the social component of our ESG practices.
We aim to reinforce our communication, both internal and external, not only to strengthen the awareness of our employees in regard to sustainability but also to pass on to our guests a clear and strong commitment towards helping resolve the increasingly concerning environmental issues.
THIS SUSTAINABLE COMMITMENT HAS BEEN ACHIEVED BY SOFITEL LONDON ST JAMES GREEN TEAM. UPDATED ON 17 JULY 2023.
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