AF ELS 18C Pre-Reading

Tactics List (4 of 5)

Quality Improvement Seminar Managers | 2 weeks | $20,000 Provide training for managers and supervisors in quality management and its relationship to teams.

Reassuring Announcement Entire Organization | 0.5 weeks | $500 Have Johnson reassure everyone that things are going well and that markets are expected to improve in the future.

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Reengineer Company Entire Organization | 7 weeks | $80,000 Introduce reengineering to departmental processes and save costs.

Restructure Company Into Teams Entire Organization | 7 weeks | $90,000 Move beyond pilot and project specific teams and roll out teams across the organization where appropriate. Have the Change Agent and HR set a clear mandate and parameters.

streamline

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Restructure Compensation Entire Organization | 4 weeks | $50,000 Change the compensation structure to base some compensation on team performance for appropriate situations.

Review Structure Entire Organization | 3 weeks | $5,000 Review structure for other co-ordination or improvement needs.

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Reward Individual Efforts Individuals | 1 week | $10,000 Reward and publicly recognize those individuals who have produced the desired changes.

Set New Commercial Targets Entire Organization | 1 week | $1,000 Set new stretch targets for next year’s commercial market products in terms of quality and cost.

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Stakeholder Mapping * Entire Organization | 2 weeks | $10,000 Map resistance and support across key stakeholders in the company.

Suggestion Program Entire Organization | 4 weeks | $30,000 Set up a suggestion program through which everyone can submit ideas about the direction and vision of the company.

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