TERMS & CONDITIONS
24 Hour Notice Situations: The following require 24-hour notice: • Appointments for 2 or more people made by the same party. • Appointments made for non-regular business hours (early morning appointments) Appointments made for a specific Health Coach who is not regularly scheduled and is coming in to Advanced Balance Studio at Client’s request. • A Client’s membership or package will be debited for a late cancel or no-show. • A Client with a credit card on file will be charged the full price of the session, for a late cancel or no show. • A client whose account is charged must clear any negative balance prior to booking another appointment. • Reschedules made during the 3-hour window prior to a scheduled appointment are considered cancellations. • Clients WILL BE CHARGED for any appointment not timely canceled.
• Good for one (1) Year from date of purchase.
• May be shared with one (1) other person or one’s family designated at time of purchase Package holder may use package stretches for guest(s) accompanying package holder at the time of the stretch.
• Non-refundable.
• May not be combined with other offers. Late Policy
Clients will be charged for their entire scheduled appointment even if they cannot be stretched for their full appointment length due to late arrival. If possible and at Advanced Balance Studio’s discretion, the full length of the appointment may be given if the Health Coach has availability at the end of the scheduled appointment time. Cancellation Policy General: Three Hour Notice Required Appointments must be canceled no later than three hours prior to the scheduled appointment. Appointments prior to 12:00 pm must be canceled BEFORE CLOSE of BUSINESS the prior day.
• Cancellations may be made in person or by phone only.
1921 N Gaffey St. Suite I and J San Pedro, CA 90731
www.advancedbalancestudio.com
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