THE HART HERALD SUMMER 2018 605.996.0650 WWW.HART-DENTAL.COM 714 W. 18th Ave, Mitchell, SD 57301 Office Hours: Monday–Thursday 8–5, Friday 8–1
BACK TO THE FUTURE THE YEAR SO FAR AND THE ROAD AHEAD
Greetings to everyone! I hope your summer is off to a great start! We just returned from a family road trip to Hereford, Texas, for my brother’s wedding. I enjoyed showing my kids and in-laws around the town where I graduated and spending some quality time with friends and family. I even made a stop at the local western store to pick up a new cowboy hat so I will be ready for the Corn Palace Rodeo! Prior to the wedding, Karisa and I attended the EntreLeadership Summit in San Antonio, where we learned so much about being better leaders and better business owners. Attending the 2017 EntreLeadership Summit in Orlando was the catalyst for many good changes we made over the past year, and I anticipate the same will be true for 2018. It’s been a while since our last newsletter, so this is our first opportunity to let you all know that, in January, Dr. Bisson purchased a practice from a retiring doctor in Brookings. We are happy for him and his family during this next step in their journey. Brookings is the place where both Dr. Bisson and his wife went to school, and I expect they will be very happy there. Dr. Bisson’s last day was Jan. 31 , and our first step as a practice was to regroup. We had a team meeting to look at where we’ve been and where we’re going. First we acknowledged that we had some growing pains over the last five years. Then we discussed our mission, vision, and core values and took a hard look at where we may have drifted and where there’s room for improvement. Finally we made a plan for how we’re going to serve our patients with only one doctor, and we discussed how we can recruit a doctor who aligns with our mission and values while continuing to give you excellent care. Since then, it has been a very busy few months, as expected. But I can honestly say that I’m more excited than ever about the team we have. And I’m proud of our mission to help our patients live better lives through modern dentistry.
Dental Meeting. Yesterday, we brought in a consultant from Philadelphia to improve our software and train us on how to better utilize our technology. That way, we can be more efficient and provide better care. In July, I look forward to continuing my learning at the national meeting for the American Academy of Clear Aligners, where I also have the privilege of serving as an Invisalign faculty speaker. All in all, we are ready to have an awesome summer doing what we love! We appreciate you, our family of patients, and we are grateful for the trust you place in us and thankful for the opportunity to take care of you. We hope you find time to get out and enjoy some sunshine. After our long winter, we all need it!
As busy as we are, we’re still carving out time to grow, learn, and be better for you. In May, our team attended the SD State
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