SUSTAINABILITY REPORT 2025 LOW

Sustainability Report | 2025

Circularity

Sofap, alongside Maurilait and PIM, has co-sponsored the purchase of a truck for Green Impact, a local waste collector. The idea is to collect as many paint buckets as possible from our clients' sites, including paint contractors and hotels, and transport them to PIM Recycling Ltd so they can be recycled into bins and baltis. Upscaling the collection of empty paint buckets at Hotels and Contractor’s worksite

1. What factors influence your choice of paint supplier, and how important is sustainability in that decision? Quality is our top priority. When delivering a project that a client has paid for, choosing the right supplier is fundamental. We also value reliability, after-sales service, technical support, and on-time delivery. A strong relationship with our supplier is essential to ensure smooth collaboration.Sustainability has also become increasingly important to both GDV and our clients. While quality and performance remain our primary considerations, we appreciate products and suppliers that actively work to reduce their environmental impact. 2. How have Sofap's paint products contributed to the quality of your projects? GDV and Sofap have built a strong, long-standing partnership over the years. We have always found Sofap's products to be consistent, reliable, and high-performing. Their excellent finish and durability contribute to the smooth execution of our projects, and we are very satisfied with the continuous improvements in product quality. 3. How do you optimise paint usage and manage leftover paint? At GDV, we carefully estimate the quantities required before each project begins. Proper planning, accurate product selection, and ensuring our teams use the products correctly help us minimise waste.Any leftover paint is labelled and stored for future maintenance work or touch-ups whenever possible. When suitable, we also support donations of usable paint to vulnerable communities across the island. 4. How do you dispose of empty paint containers, and what challenges do you face in managing paint waste? We ensure that paint buckets and containers are completely empty and cleaned before disposal, following local waste management practices. Whenever recycling facilities are available, we make every effort to use them.The biggest challenge in managing paint waste is accurately estimating the quantities required, particularly for large projects. Proper estimation is essential to minimise waste while maintaining operational efficiency. 5. How has Sofap's technical support and customer service contributed to your projects? The Sofap team has always been approachable, responsive, and professional. Whenever we require product advice, technical information, or clarification, assistance is provided promptly. This reliable support helps us resolve issues quickly and keep our projects running efficiently. 6. What do you value most about working with Sofap? Above all, we value our long-standing partnership. We appreciate the consistent quality and reliability of Sofap's products, as well as the excellent level of service provided. It is important for us to work with a supplier we can trust, and Sofap has been a dependable partner throughout the years.

Interview of a contractor

Site visits were carried out throughout the year to better understand on- site realities and engage directly with paint contractors helping Sofap gain a better understanding of their day-to- day operations, challenges, and needs, allowing us to identify opportunities for improvement and collaboration. It is essential to maintain regular dialogue with the clients. For example, GDV Paint Contractors has been a valued Sofap

Jenna - Co-Director GDV Paint Contractors

client for nearly 40 years. As one of our established customers, their feedback provides valuable insights into customer expectations regarding sustainability and shared responsibility. Meet Jenna, Co-Director at GDV Paint Contractors , who has kindly agreed to answer a few questions and share her perspective as a regular Sofap client.

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