SUSTAINABILITY REPORT 2025 LOW

Sustainability Report | 2025

Table of Contents

FOREWORD

SUSTAINABILITY AND ITS INTERCONNECTION

SUSTAINABILITY TEAM

SOCIAL

ENVIRONMENT

EMPLOYEE EMPOWERMENT

CIRCULARITY

EMPLOYEE DEVELOPMENT TRAININGS

DONATION OF LEFTOVER PAINT

EMPLOYEE WELFARE

UPCYCLING & RECYCLING MARKET

FOOT FIVER TOURNAMENT AND INDOOR GAMES GREENING THE FACTORY

WASTE MANAGEMENT

INNER WELLBEING AWARENESS SESSION

RECYCLED SOLVENT

DONATION DRIVE THROUGH DECLUTTERING

TALK ON DRUGS BY KINOUETE

CARBON STRATEGY

MENTAL HEALTH SUPPORT

ELECTRICITY CONSUMPTION IN FACTORY

OCCUPATIONAL HEALTH & SAFETY

SUSTAINABILITY COMMITTEE

31\39

COMMUNITY

EMPLOYEE SURVEY

PAINTING SUPPORT BEYOND WALL

CLEAN UP DAY

PARTNERSHIPS FOR PROGRESS

EMPLOYEE UPCYCLED CREATIONS & WORKSHOP SUSTAINABLE PROCUREMENT

SOFAP NEWS

42 \45

OUR DEPARTMENTS

46\47

Sustainability Report | 2025

Sustainability is not always easy, especially when it calls for everyone to move and care together. Too often, it is seen as an extra burden, another task to squeeze into already busy days. In truth, it is something deeper: a shared responsibility that belongs to all of us. It requires patience, continuous dialogue, gentle encouragement, and the effort to bring different teams together, each with their own pressing priorities, to contribute to a much larger purpose. Every action we take as a business leaves a mark on the world around us. The land, the oceans, the resources, the well-being of the employees and the community we depend on all feel that impact. Sustainability asks us to pause and reflect on how we can do better. How can we reduce our impact every step of the way, from sourcing to production, from delivery to the way we sell and serve? Sustainability is about curiosity and connection. It asks us to truly see and understand what others do; to listen, to learn, and to work side by side. It grows through ongoing dialogue, shared ideas, and the willingness to improve together. Sustainability is not just about words or intention, it is about action. It means setting meaningful goals, but also taking real, measurable steps to reach them. It’s about showing progress, proving that change is happening.When sustainability becomes part of everyday work, woven into every department through awareness and shared responsibility, it begins to feel less like pressure and more like purpose. It becomes a culture we live in, not a task we complete. And in that space, every individual matters, every voice and every action driving us forward, towards something better. Sustainability at Sofap !

Sustainability Report | 2025

FOREWORD FROM THE MANAGING DIRECTOR

beginning, in the way we use resources, treat people, design products, manage risks and prepare the company for the future. This is reflected in our mission, our management systems, our strategic priorities and our five-year direction. Waste, electricity, water, carbon footprint and inclusivity are not distant ESG topics for us; they are practical choices that affect our business every day. Do we have ESG policies (environmental, social, ethics) approved at management level? Yes. We have policies and commitments supported at management level, because good intentions must become clear standards and ways of working. Our Environmental Commitment, signed on 29 December 2023, covers zero waste, water and energy reduction, lifecycle responsibility, compliance, renewable energy, sustainable purchasing and stakeholder engagement. On the social and ethical sides, we have policies on whistleblowing, human rights, anti- harassment and child labor, together with the Board-endorsed Group Code of Ethics and the Group’s Violence at Work policy. They matter because they protect people’s dignity and help ensure concerns can be raised safely and addressed seriously. How does Sofap balance business growth with environmental responsibility? I do not see business growth and environmental responsibility as separate paths. For Sofap, the challenge is to grow by becoming better: more efficient, more innovative, more conscious of our impact and more prepared for the future. In practice, this means reducing electricity consumption, improving monitoring through IoT sensors, using rainwater harvesting, continuing zero- waste and sludge-recycling initiatives, as well as developing more sustainable products and procurement practices. Some impacts, especially in imported supply chains, are difficult to control, but we focus on what we can influence and keep pushing step by step. How does Sofap ensure employee well- being, safety, and engagement? Sustainability starts with our own people. If employees do not feel safe, listened to, respected and supported, the rest of the message loses its meaning. Well-being is therefore not only about compliance

but about creating a workplace where people can contribute, grow and feel they matter. We support this through engagement surveys, mental and physical health support initiatives, first-aid training and corrective actions where needed. Employees have access to a doctor on site twice a week, we offer well-being initiatives like fruit distribution and health-month activities, and we do inclusion work with the Global Rainbow Foundation. What responsibility does Sofap have toward the community? Sofap is part of Mauritius, its towns, its people and its challenges. Our responsibility goes beyond selling products: we have skills, materials, know-how and people who can make a positive difference.This is the spirit behind initiatives such as Sofap Solider, the Petit Verger Prison visitors’ centre renovation, L’École des Peintres, the Sofap Eco Hub, vocational training, youth empowerment, community embellishment and Colour for Change. To me, community responsibility means improving what we can, whether it is a wall, a school, a public space, a skill, or simply people’s confidence in the future. How do you ensure transparency and accountability in leadership decisions? Transparency starts with honesty: being clear about what works, what has not worked yet and what must improve. Leadership decisions must rely on facts, controls and ethics, but also on the humility to listen and be challenged. We support this through management systems, financial controls, performance reporting, stakeholder dialogue and ethics reporting. Accountability means reporting progress, accepting responsibility, correcting courses when needed and ensuring people can raise concerns without fear. What message would you like to share with employees and stakeholders through this report? My message is simple: this journey belongs to all of us. Sustainability cannot sit with one department or one person alone; it must be embedded in how we work, make decisions, serve customers and care for each other.

Guillaume Jauffret Managing Director

Why Sofap started its sustainability journey? For me, Sofap’s sustainability journey started from a simple conviction: as an industrial company, we must think not only about what we produce today, but also about the impact we will leave behind tomorrow. Our products are present in homes, buildings and communities, and that gives us both an opportunity and a responsibility. Sustainability and circularity have therefore become part of our purpose, they’re not a separate project. The UN Framework for Sustainable Development, adopted in 2018, helped us structure that ambition: to grow while creating long-term value for society and future generations. How sustainability has been embedded into Sofap’s vision and decision- making processes Sustainability is now part of how we think at Sofap. It is brought in from the very

Sustainability Report | 2025

CEO INDUSTRIAL CLUSTER

SUSTAINABILITY TEAM

Eric Adam CEO Industrial Cluster

What a feeling it is when a solution finally clicks and that eureka moment arrives, knowing that the waste we are dealing with will not end up in a landfill. Those moments make all the effort worthwhile. Since 2024, we have had two full-time employees dedicated to waste management, to ensure that the right processes and conditions are consistently maintained. Sustainability can be challenging because there is often no ready-made solution; you have to create it. It requires openness to collaboration, the courage to fail, the determination to try again, and the perseverance to turn ideas into concrete results. How do you know when sustainability has truly become part of an organisation's culture? It is when other departments start questioning whether they are doing things the right way; when management makes decisions that prioritise reducing the company's environmental impact; when long-term thinking becomes the norm; and, perhaps most gratifying of all, when colleagues seek advice on implementing sustainable solutions within their own communities.

Sustainability is a key strategic priority for Sofap’s top management and Board of Directors. This commitment stems from our long-term vision to grow the business responsibly by maintaining a balanced focus on financial performance, environmental stewardship, and social impact throughout our development journey. The Board reviews performance across these three pillars, ensuring Sofap remains aligned with its sustainability objectives and continues to progress in a responsible and sustainable manner.Beyond compliance, Sofap is committed to embedding sustainability into the core of its culture, operations, and decision-making processes. We continuously seek opportunities to reduce our environmental footprint, promote safe and inclusive workplaces, and strengthen our contribution to the communities we serve. Our dedication is reflected in ongoing investments in cleaner technologies, resource-efficient practices, and capacity-building initiatives that support long-term value creation for all stakeholders. None of these achievements would be possible without the dedication, professionalism, and commitment of the entire Sofap team. I would like to extend my sincere thanks to all our employees whose daily efforts, innovation, and sense of responsibility drive Sofap’s sustainability journey forward. Their contribution is essential to transform our ambitions into meaningful and measurable outcomes. Our journey is guided by transparency, accountability, and a belief that sustainable growth is not only possible, but essential for the future resilience of our company and the well- being of the ecosystem within which we operate. Together, with the support of employees, customers, partners, and communities, Sofap remains committed to building a stronger, more sustainable future for generations to come.

Sustainability Report | 2025

ENVIRONMENT

Sustainability Report | 2025

Circularity

Sofap, alongside Maurilait and PIM, has co-sponsored the purchase of a truck for Green Impact, a local waste collector. The idea is to collect as many paint buckets as possible from our clients' sites, including paint contractors and hotels, and transport them to PIM Recycling Ltd so they can be recycled into bins and baltis. Upscaling the collection of empty paint buckets at Hotels and Contractor’s worksite

1. What factors influence your choice of paint supplier, and how important is sustainability in that decision? Quality is our top priority. When delivering a project that a client has paid for, choosing the right supplier is fundamental. We also value reliability, after-sales service, technical support, and on-time delivery. A strong relationship with our supplier is essential to ensure smooth collaboration.Sustainability has also become increasingly important to both GDV and our clients. While quality and performance remain our primary considerations, we appreciate products and suppliers that actively work to reduce their environmental impact. 2. How have Sofap's paint products contributed to the quality of your projects? GDV and Sofap have built a strong, long-standing partnership over the years. We have always found Sofap's products to be consistent, reliable, and high-performing. Their excellent finish and durability contribute to the smooth execution of our projects, and we are very satisfied with the continuous improvements in product quality. 3. How do you optimise paint usage and manage leftover paint? At GDV, we carefully estimate the quantities required before each project begins. Proper planning, accurate product selection, and ensuring our teams use the products correctly help us minimise waste.Any leftover paint is labelled and stored for future maintenance work or touch-ups whenever possible. When suitable, we also support donations of usable paint to vulnerable communities across the island. 4. How do you dispose of empty paint containers, and what challenges do you face in managing paint waste? We ensure that paint buckets and containers are completely empty and cleaned before disposal, following local waste management practices. Whenever recycling facilities are available, we make every effort to use them.The biggest challenge in managing paint waste is accurately estimating the quantities required, particularly for large projects. Proper estimation is essential to minimise waste while maintaining operational efficiency. 5. How has Sofap's technical support and customer service contributed to your projects? The Sofap team has always been approachable, responsive, and professional. Whenever we require product advice, technical information, or clarification, assistance is provided promptly. This reliable support helps us resolve issues quickly and keep our projects running efficiently. 6. What do you value most about working with Sofap? Above all, we value our long-standing partnership. We appreciate the consistent quality and reliability of Sofap's products, as well as the excellent level of service provided. It is important for us to work with a supplier we can trust, and Sofap has been a dependable partner throughout the years.

Interview of a contractor

Site visits were carried out throughout the year to better understand on- site realities and engage directly with paint contractors helping Sofap gain a better understanding of their day-to- day operations, challenges, and needs, allowing us to identify opportunities for improvement and collaboration. It is essential to maintain regular dialogue with the clients. For example, GDV Paint Contractors has been a valued Sofap

Jenna - Co-Director GDV Paint Contractors

client for nearly 40 years. As one of our established customers, their feedback provides valuable insights into customer expectations regarding sustainability and shared responsibility. Meet Jenna, Co-Director at GDV Paint Contractors , who has kindly agreed to answer a few questions and share her perspective as a regular Sofap client.

Sustainability Report | 2025

Sofap aims to raise awareness among paint users about the importance of reducing paint waste. An interactive map covering all nine districts was launched to encourage paint users to donate their leftover paint to local artists, artisans, and NGOs who can make good use of it. By participating, one is not only reducing waste but also supporting creativity, local craftsmanship, and contributing to valuable community projects. Donation of Leftover paint

How to Donate Your Leftover Paint: A Step-by-Step Guide

1. Navigate the interactive map and select the district where you live. Each district will give a range of artists, artisans, and NGOs that accept leftover paint. 2. Click on a listing to view contact information. You can get in touch with the individual or organisation via phone or email to express your interest in donating. 3. Coordinate with your selected recipient to schedule a convenient time and place to hand over the paint. Each recipient may have specific preferences for collection or drop-off. 4. Before donating, ensure your leftover paint complies with the required conditions based on its type:

• Water-based paint: • Solvent-based paint:

Disclaimer : Sofap will not be held

responsible for any disputes or disagreements that may arise between the artist/ artisan/NGO and third parties, including individuals or organisations. However, Sofap may offer guidance upon request, at its sole discretion. If you are an NGO, artist, or artisan interested in receiving leftover paint and participating in this project,

kindly email us at Sofap§sofap.mu.

Sustainability Report | 2025

For the past five years, Sofap has organised an annual upcycling & recycling market, bringing together around 30 artisans and recyclers to showcase their creativity and innovation. Waste materials are transformed into unique and useful products, inspiring the community to adopt more sustainable consumption habits and raising awareness about circularity. Ultimately, this initiative helps shift mindsets away from the traditional linear “take-make-waste” model towards a closed loop model. Upcycling & Recycling market

In 2024 and 2025, some 315 students from Richelieu Government School, Petite Rivière Government School, École Familiale de l’Ouest, Cascavelle Government School, and Bambous Government School participated in an awareness campaign on local circular economy solutions and proper waste segregation practices. Highly interactive sessions empoweredthe children to become ambassadors of change, sharing what they had learned with their families and communities, thus extending the impact of the awareness beyond the classroom and school. Circular economy awareness

Sustainability Report | 2025

Waste Management

Industrial symbiosis

Effective waste management plays a crucial role: it facilitates industrial symbiosis, creating a circular system in which one company's waste becomes another company's raw material. Through collaborative efforts and innovative solutions, industrial symbiosis fosters a closed- loop system where materials circulate within the economy, reducing the need for virgin resources and minimising waste generation. Many industries often end up with non- conforming materials or hazardous waste that can be reused differently to optimise resource use. Sofap has collaborated with a few companies who reused some of this waste as secondary raw materials.

KILOGRAMS (KG)

8,576.2 Kg

10 000

8,000

6,000

2,260.9 Kg

4,000

2,000

2024

2025

In 2025, the company achieved a further 96.2% reduction in waste sent to landfill, equivalent to 7.6 tonnes, compared to the 2018 baseline. During the year, 180 tonnes of waste were collected for recycling and upcycling, while an additional 112.5 tonnes of packaging materials including flow bins, metal and plastic drums, were sold or donated for reuse. Continous reduction of waste to landfill

CONTINUOUS PROGRESS YEAR AFTER YEAR

96.2% TOTAL REDUCTION (7,664 kg) vs 2018 baseline

WEIGHT OF WASTE SENT TO LANDFILL (KG)

Weight of waste sent to landfill/ Kg

% decrease (vs 2018 baseline)

2018 Year 2019 2020 2021 2022 2023 2024 2025

250,000

REDUCTION (7,664 kg) vs 2018 baseline 96.2%

- 34.2 47.4 89 92.6 94.7 95.6 96.2

202830 133441 106753 22330 15060 10750

200,000

150,000

100,000

50,000

8952 7664

2018 2019 2020 2021 2022 2023 2024 2025 0

Sustainability Report | 2025

Recycled Solvent

decrease in Sofap wast circulated from 2024 to 2025 Decrease in hazardous waste from 12.9 T (2022) to 4.3 T (2025)

From 2022 to 2025, 13.3 T of the used thinner has been recycled through a distillation process. Part of the recycled thinner is used internally or sold to our clients via a refill system.

13.3T OF USED THINNER RECYCLED FROM 2022 TO 2025 Recovered through a distillation process to creat value and reduce environmental impact.

TOTAL REDUCTION

66.7%

Sofap believes in empowering its employees. The maintenance team plays a key role within the company, ensuring all machines operate efficiently and that day-to-day maintenance tasks are properly monitored and managed. With the support of the maintenance team, two repair workshops were organised during the year. The first focused on practical plumbing skills, such as fixing leaking taps and unclogging sinks while the second workshop addressed basic electrical troubleshooting and repair techniques for broken electronic items. The goal was to promote a culture of repair by equipping employees with practical skills to carry out minor repairs. Repair workshops

Sustainability Report | 2025

The employees were encouraged to go through a decluttering process both at home and workspace. Often, we hold on to broken items that can still be repurposed. Donation Drives through Decluttering

A clutter-free environment enhances focus, productivity, and overall well-being.

For the March campaign, employees were invited to bring e-waste and plastic waste, while the June and September drives focused mainly on clothing, old towels, toiletries, and kitchen utensils.

Site Visit to WeCycle and Bem Recycling

Site visits were organised to both facilities of WeCycle, giving employees a deeper understanding of local circularity. It was important for them to see firsthand how paper waste and cartons are collected, processed, and transformed into new products such as egg trays and kraft paper. Waste segregation is actively promoted across our factory and showrooms, and employees are encouraged to adopt these practices in their daily lives. Many contribute by bringing their recyclable materials to the on-site collection bins. Such initiatives help employees better understand the tangible impact of their actions, encourage them to raise awareness and adopt sustainable practices within their households and communities. In 2025 a total of 2.8 tonnes of carton were sent for recycling. .

To celebrate World Environment Day, our waste management team visited the BEM Recycling facility to better understand the e-waste recycling process. Our commitment goes beyond ensuring e-waste is collected; it also extends to ensuring it is responsibly dismantled, recycled, and diverted from landfill. We commend the remarkable work carried out by BEM to reduce the amount of electronic waste that would otherwise end up in landfills.

Sustainability Report | 2025

Carbon Strategy Sofap's carbon strategy has been developed in collaboration with relevant departments and is built around short, medium, and long-term objectives. Rather than committing to ambitious emission reduction targets that may not be within our direct control, Sofap has chosen to focus on practical, measurable actions that improve operational efficiency and reduce reliance on fossil fuels. Our 2023 carbon footprint assessment revealed that 98% of our total greenhouse gas emissions originate from our supply chain. Given that these emissions largely fall outside our direct operational control, it would not be realistic to commit significant reductions in our overall carbon footprint. Instead, our strategy focuses on areas where we can have the greatest direct impact. An energy audit was conducted to assess the company’s energy performance and identify opportunities to improve efficiency across our operations; reducing operating costs by lowering electricity and fuel consumption; minimising the amount of waste sent to landfill; and increasing the procurement of locally sourced consumables. By concentrating on these priorities, we aim to achieve steady, credible progress while progressively engaging our suppliers to reduce value chain emissions over the longer term. Scope 1 1% Scope 2 1%

110

g CO e par MUR de Turnover 2

t CO e par employé 2

Kg CO e par L de peinture produit 2

Sustainability Report | 2025

Electricity Consumption in Factory

In 2025 , 8 out of 13 showrooms recorded a decrease in their electricity consumption. During the same year, the paint production volumes increased by 7%. Despite this rise in output, electricity consumption rose by only 1.17%, demonstrating improved energy efficiency.

Showroom Performance Ranking 2025 performance change compared with 2024, sorted from strongest growth to largest decline.

Floreal Phoenix Mont Choisy Bagatelle Rose Belle Pailles Helvetia Black River Bo’Vallon Tribecca Riche Terre Cascavelle Flacq

15%

-45%

-30%

-15%

We conducted an awareness session on defensive driving and fuel efficiency for our sales and delivery teams, who spend significant time on the road. The session aimed to enhance driving skills, strengthen road safety practices, and encourage more efficient fuel use amongst our Drivers to reduce fleet fuel consumption. Defensive Driving and Fuel Efficiency

Sustainability Report | 2025

Sustainability Committee - Climate Fresk Sustainability is embedded across all departments in the organisation. Each has designated a Sustainability Champion tasked to ensure accurate communication of sustainability meeting insights to their teams. They also identify gaps or opportunities for improvement, escalate these points when necessary, and support the implementation of agreed actions. A Climate Fresk workshop facilitated by Diane Salmon was organised for the Sustainability Champions. This session enabled participants to deepen their understanding of climate change, its causes and consequences, as well as the actions that can be taken at both individual and organisational levels.

Sustainability Report | 2025

Employee Survey To strengthen our commitment to Environmental, Social and Governance (ESG) practices, a survey was conducted to better understand employees’ perspectives. In addition to online responses, face-to-face interviews were conducted with production operators and store attendants to ensure broader participation and capture more detailed feedback.

The objective was to identify areas for improvement and highlight where additional efforts are required. Notably, many of the employees who responded negatively were newly recruited. Moving forward, awareness sessions will be conducted at all levels to ensure that employees are familiar with the company’s sustainability practices and existing policies.

Do you feel your workplace provides a safe and supportive environment?

14%

Are you aware of the company’s sustainability goals?

19%

85%

Yes

Somewhat

81%

Are you satisfied with the health and wellness initiatives offered by the company?

Yes

Are you aware of recycling or waste minimisation initiatives in your department

12%

91%

Yes

Somewhat

87%

Does the company encourage employees to participate in community engagement activities?

Yes

Somewhat

Do you actively take steps to reduce resource consumption (Water, Electricity or Fuel)?

94%

Yes

Are you familiar with the company’s code of conduct, ethical guidelines, or anti-corruption policies?

90%

25%

Yes

Somewhat

68%

Yes

Somewhat

Sustainability Report | 2025

Clean Up day - Batterie de L’Harmonie

As part of a team-building activity, a clean-up campaign was organised for employees from the retail outlets at Batterie L’Harmonie. Special attention was given to waste segregation throughout the activity. The recyclable wastes, including plastic bottles, glass and aluminium cans, were carefully sorted and placed in the appropriate recycling bins. One of the highlights of the initiative was the reuse of our paint buckets, which were used to facilitate waste collection. The initiative was carried out with the support of the Rivière Noire District Council, which assisted Sofap with the disposal of non-recyclable waste.

Zero Waste Week Sale of Reusable Items and DIY Ingredients Local entrepreneurs and businesses operating in the zero-waste sector were invited to showcase and sell their products to Sofap employees. This initiative aimed to raise awareness of practical alternatives to single-use products and demonstrate how individuals can adopt a more sustainable and low- waste lifestyle through accessible everyday solutions. Employees had the chance to explore a large variety of sustainable products—from reusable bags by He-co and DIY cleaning solutions by Wellbeing Dodo Baba Ltd, to stylish stainless-steel flasks from Atlasware.

Sustainability Report | 2025

Employee upcycled creations & workshop Since setting the ambition of becoming a zero waste organisation, more employees have started repurposing waste materials and giving them a second life. Sofap launched a call for upcycling talents, providing employees with an opportunity to showcase their creativity and skills in an exhibition featuring handcrafted items like coffee mug holders made from wooden pallets and lamp stands crafted from polystyrene and cement. Colleagues gained firsthand appreciation for these inventive solutions, discovering the potential hidden in everyday materials.

Employees also took part in an upcycling workshop led by their colleagues, collaborating to design and build a waste segregation bin using wooden pallets generated by the company.

Sustainability Report | 2025

SUSTAINABLE PROCUREMENT

In 2025, Sofap produced 87.5% water-based paint & 12.5% solvent-based paint.

Even before the paint is produced, sustainability has been embedded in the thinking process where the Quality control and Research & Development

team works aside

with the procurement team.

RAW MATERIALS ARE SELECTED BASED ON A COMBINATION OF TECHNICAL PERFORMANCE, REGULATORY COMPLIANCE, ENVIRONMENTAL IMPACT, AND SUPPLIER RELIABILITY.

Compliance with international standards and regulations concerning hazardous substances.

Preference for low volatile organic compounds

Durability and longer coating life cycle, thereby reducing repainting frequency and waste.

Use of materials that support water-based technologies and reduced solvent dependency where technically feasible.

A PROGRESSIVE & CONTINUOUS IMPROVEMENT APPROACH

THE STRATEGY INCLUDES:

Gradual replacement of hazardous substances with safer alternatives whenever technically and commercially viable.

Review of Safety Data Sheets

Development and promotion of low-VOC and water-based coating systems.

Strict control and monitoring of regulated substances in accordance with applicable environmental and safety regulations. (MS3, MS87 and MS 189 Compliance).

(SDS) and regulatory updates to ensure

compliance and risk reduction.

Sustainability Report | 2025

SUSTAINABILITY AND ITS INTERCONNECTION WITH OTHER DEPARTMENTS

FINANCE DEPARTMENT

PRODUCTION DEPARTMENT

Prioritises long-term,durable investments Considers environmental & operational performance Integrates non-financial indicators into investment evaluations Collaborates with Sustainability team on data collection SUSTAINABLILITY CONSIDERATION

With large-scale operations and high energy requirements, production plays a crucial role in our sustainability journey.

As production volumes grow, we remain committed to improving efficiency and minimising our enviromental impact through continuous improvement.

LESS PAPER CONSUMPTION Increased use of online payment systems An estimated 80% reduction in cheque printing and paper-based transfers REDUCED FILING SPACE AND DOCUMENT STORAGE Direct recording of purchase invoices through software

ENERGY-EFFICIENT EQUIPMENT

Selection of new or replacement equipment based on energy efficiency and long-term environmental performance.

WASTE SEGREGATION

Integration of waste segregation into production processes.

GREATER EFFICIENCY IN DOCUMENT HANDLING Reduced movement of documents and personnel using the ERP system

SMARTER PRODUCTION PLANNING Back to back production planning to reduce changeover and repetitive machine usage.

BETTER RESOURCE UTILISATION Improved operational efficiency through stock consolidation

PROCESS OPTIMISATION

Process optimisation to minimise raw material losses and unnecessary waste.

PAPER REDUCTION

EMPLOYEE AWARENESS

Increased awareness amongst personnel, regarding responsible energy use on the floor (switching off machines, lighting, fans when in use).

BEFORE

TODAY ~0.5 TONNES

TONNES

Sustainability Report | 2025

SOCIAL Caring for our people, building for future Sofap’s people are its heartbeat. When employees feel genuinely supported, they bring more than effort, they have the willingness to go beyond what is expected. Given that work occupies nearly a third of employees’ lives, building an environment that nurtures well-being and empowerment is not optional, it is a responsibility Sofap takes seriously. A culture rooted in people has been built, where unity is not just a value but something colleagues put in practice daily, supporting one another when it matters most. Employees are encouraged to speak openly, share ideas, raise concerns, navigate disagreement, take ownership of their mistakes, and seek support when needed. Sofap has tested this culture. When employees faced personal hardship, whether social instability or sudden health challenges, the company responded with genuine support, ensuring they had the necessary resources to cope and the space to do so with dignity.

Sustainability Report | 2025

Workshop about values Employee Empowerment Emotional Intelligence (EI)Session Emotional Intelligence builds the how of leadership, while Values workshops define the why of behaviour. Together, they create the culture foundation that supports Sofap’s performance and growth. With EI driven leaders, we create a working environment where people feel heard, valued and respected. In other words, there is psychological safety and commitment to organisational performance

Values remain central to Sofap’s success and culture. These workshops, promote consistency in behaviours across departments, which is important for a sustainable culture. A Values charter has been developed and communicated to ensure these principles remain active.

Sustainability Report | 2025

Employee Development trainings Employee development training is essential to ensure continuous learning, performance improvement, and adaptability in a fast-changing environment. These sessions support both individual growth and organisational effectiveness. They contribute to skill enhancement, increased confidence, and improved performance. Employees were able to apply practical tools in their daily work, leading to greater efficiency, improved customer service, and stronger professional behaviors.

2,342 Hours training delivered

216 Employees trained across all levels

Empowerment – Brand ambassador For the past 15 years, Baneer has served as Sofap’s brand ambassador, training frontliners and business partners on product knowledge and various painting techniques. He firmly believes everyone benefits when they fully understand the products and know how to use them correctly. By encouraging feedback exchange, the company also gains valuable insights that support continuous product and service improvement. Through L’École des Peintres and training programmes delivered to beneficiaries of various NGOs, many individuals have acquired the skills and knowledge needed to become self-employed.

Sustainability Report | 2025

Vision Board Vision board sessions provide employees with a space to pause, reflect and reconnect with their personal motivations. In a fast-paced work environment, these sessions encourage individuals to step back and clarify their aspirations. Employees then develop greater self-awareness, which strengthens motivation, engagement, and their ability to project themselves within the organisation. EMPLOYEE WELFARE

Sustainability Report | 2025

Foot five tournament and Indoor games

Domino & Petang tournament

Sofap promotes a variety of recreational and team- building activities across the organisation. Seven teams, comprising employees from both showrooms and operational units, regularly participate in these initiatives, encouraging cross-functional interaction and stronger workplace relationships. Since 2022, the company has organised an annual five-a-side football tournament, creating a dynamic platform for employees to engage in healthy competition while strengthening teamwork and unity across departments. In addition to football, Sofap also promotes traditional and recreational games such as carom, petanque, and dominoes

Sustainability Report | 2025

Greening the factory Indoor plants have been introduced across key areas of the factory to enhance air quality and create a more pleasant working environment. While less than 15 % of paint products are solvent-based, this initiative further supports employee well-being by contributing to a healthier and more uplifting workspace. Carefully selected for their air-purifying properties, species such as pothos, philodendron, snake plants, and spider plants were introduced. These help absorb volatile organic compounds (VOCs) while bringing natural greenery into the workplace.

HEALTH MONTH

Annual Hike Each year, Sofap organises an annual hike, bringing together employees from different departments in a relaxed and informal setting, encouraging them to reconnect with nature. They explored the endemic forest along the Watook Trail and enjoyed the breathtaking view of the Fixon Waterfall. In today's busy routines, opportunities to explore the outdoors or appreciate the natural beauty Mauritius has to offer can be limited. Through this initiative, participants can enjoy the island's scenic landscapes and take time to connect.

Sustainability Report | 2025

Inner wellbeing awareness session

Eyes screenings by I2I Optical I21 Optical was present on site to provide free eye screenings for the employees and give them guidance on appropriate eyewear. Those requiring prescription glasses were offered free frames, with I2I Optical managing insurance claims to facilitate access to corrective eyewear. Employees were also encouraged to donate their unused or old glasses so they could be repaired and redistributed to vulnerable families.

An inner well-being awareness session was conducted by Sofap’s psychotherapist to support employees in understanding the importance of mental well-being and developing the skills needed to better navigate life's challenges. The session emphasized the importance of caring for mental well-being as a foundation for achieving balance and resilience, regardless of external circumstances. Key topics covered: • Understanding the importance of inner well-being • Common mental health challenges and their impact on productivity and employee engagement • Promoting well-being in the workplace • Mental health resources and support mechanisms available to employees

Sustainability Report | 2025

Talk on drug awareness by Kinouété

Mauritius is currently facing a growing challenge related to substance abuse, with drug use increasingly affecting individuals, families, and communities across the country. Beyond its impact on health, substance abuse also carries significant social and economic consequences, making awareness, prevention, and collective action an important issue. In response to this challenge, an awareness session entitled "The Dangers of Drug Abuse and Its Impacts on Individuals and Society" was conducted by Association Kinouété. The session aimed to educate participants on the risks and consequences of drug abuse while promoting responsible decision-making.

Talk on human rights by Dis-Moi

An engaging and informative session was delivered by Dis-Moi on the theme "Rights and Responsibilities of Citizens." This session explored the balance between rights and civic duties in a democratic society. It also aimed to raise awareness on the importance of access to accurate information providing employees with a safe space to ask questions.

Employee vulnerability awareness Lovebridge facilitated an awareness session for managers and supervisors on identifying vulnerable employees. The session focused on building an understanding of the underlying causes of multidimensional poverty and how these contribute to vulnerability in both social and psychological contexts. It also covered how to identify risk factors and behavioural signs of vulnerability amongst employees, as well as the measures the company can implement to provide appropriate support. Sofap adopts a humane and respectful approach, ensuring no employee is formally labelled as “vulnerable.” Identification is based on observation and trust-based, informal discussions, whether related to financial hardship or other personal challenges. The objective is to alleviate employees’ burdens and enable them to come to work with greater peace of mind.

Sustainability Report | 2025

Mental Health Support

Inspire & Paint activity – International Woman’s Day To celebrate International Women’s Day, Sofap created a special "Inspire & Paint" session. A vibrant space where employees could come together to express themselves through art. With all materials thoughtfully provided, everyone had the freedom to either recreate beautiful designs or unleash their imagination through original creations. This joyful gathering was more than just a creative activity.It was a moment to celebrate the strength, talent, and unity of our incredible female team members. As they painted, they connected, reflected, and reaffirmed their shared passion for the meaningful products they bring to life each day.

For the past five years, psychotherapist Virginie Saramandiff has been available to employees on a weekly basis, reflecting Sofap’s ongoing commitment to supporting mental health and employee well-being. In addition to individual consultations, Virginie regularly facilitates awareness sessions and workshops, providing practical tools and techniques to help employees navigate various work-related psychological challenges. Employees come to work each day with different emotions, experiences, and pressures, these sessions have encouraged self-reflection, emotional awareness, and improved communication amongst colleagues. To ensure accessibility for all employees, Sofap shared recap videos of these sessions on its YouTube channel, allowing those who could not attend in person to benefit from the information and guidance provided.

2025 Supporting Employee Well-being

25 42 Employees Hours

sought therapy in 2025

of therapy provided.

Sustainability Report | 2025

Occupational Health & Safety Safety at work is a fundamental priority at Sofap. The company believes all workplace accidents and injuries are preventable and is committed to fostering a zero-injury culture across all departments and operations. Strict compliance with health & safety regulations is maintained at all times. Sofap upholds a robust governance framework for health & safety through its Health & Safety Committee. The committee comprises the Group Health & Safety Manager, on-site Health & Safety Officer, employee representatives, management representatives, and designated safety champions. The committee meets regularly, at least every two months, with additional fortnightly internal reviews to monitor safety performance and address key health & safety matters across the organisation. Meetings may also be convened earlier, upon members’ request, to respond promptly to urgent issues.

Safety Training and Awareness The majority of employees undergo annual mandatory safety training, while others receive role-specific and periodic training. In 2025 , a total of 79 hours were dedicated to health and safety training across six targeted sessions, covering: • Occupational Health & Safety Risk Assessment • First Aid (Prévention et Secours Civiques) • Fire Safety (theoretical and practical) • Emergency Response Team training • Proper use of PPE • Chemical safety for washbay operators • Forklift safety instruction • Employee accommodation safety compliance (for expatriates) A particular focus was placed on enhancing PPE usage, fire prevention, and emergency preparedness.

Key Health and Safety Initiatives Safety Performance

Sofap’s health & safety approach is built around prevention, training, and continuous improvement. Key initiatives include: • A structured induction programme for all new employees • Provision of appropriate personal protective equipment (PPE) based on job-specific risks • Regular fire safety and emergency drills • Mandatory job-specific training, including working at heights, high-voltage safety, machinery operation, and chemical handling • Incident investigations focused on root-cause analysis and implementation of corrective actions • Safety talks with contractors to address site- specific hazards • Annual health surveillance (including blood tests and audiometric testing), reviewed by an occupational physician • Routine equipment inspections and preventive maintenance, supported by daily operational checks • Ongoing risk assessments to minimise workplace incidents and occupational health risks

The company recorded 12 workplace injuries in 2025, compared to 9 in 2024 . This increase is being closely monitored, with reinforced preventive actions and awareness programmes implemented to improve safety outcomes going forward.

Sustainability Report | 2025

community Why giving back matters

NGOs often operate under significant time constraints, with shifting priorities and urgent day-to-day demands. As a company, Sofap offers practical support to help alleviate some of this pressure through tangible and on the ground actions. Sofap gives back to the community through the donation of materials, mobilisation of its workforce, and initiatives that amplify and support the work of NGOs. Through the Sofap Solider program, employees are also given the opportunity to volunteer and contribute to a good cause.

Sustainability Report | 2025

Paint Donations In 2025 , a total of 439.25 litres of paint were donated to NGOs, schools, and community projects. These contributions supported mural artworks, revamping projects, paint workshops, training sessions and community projects. Sofap believes donating paint to the community, contributes to larger sensitisation of the public, bringing creativity and support to organisations in need. Feedback from Amour et Espoir: This paint is crucial for renovating our premises, ensuring a brighter and more welcoming environment for the children and families we support. Your material assistance makes a direct difference in their well-being.

Sofap Eco Hub The Sofap Eco Hub serves as a dedicated space for NGOs, social/environmental associations, artist, and communities to host meetings and workshops. We actively encourage initiatives focused on environmental and social awareness. In 2025, a diverse range of activities were hosted, including: • Green Flag initiatives • Biodiversity Fresk sessions • The Repair Collective workshops • Creative workshops

Sustainability Report | 2025

COLLABORATION WITH NGOS

Passerelle: Karousel For a long time, Passerelle has been advocating for homeless women. This commitment has been materialised through the opening of Karousel, a new centre dedicated to supporting them. Everything at Karousel has been carefully designed to create a therapeutic environment where beneficiaries feel safe and encouraged to express themselves freely. The centre also features a “solidarity shop”, enabling women to generate a small income through their handmade crafts. Karousel offers personalised support through a day refuge that includes listening services, psychological support, and assistance with reintegration. It is a place created to restore hope in women who have too often been deprived of it. Sofap’s contribution extended beyond the donation of paint. It was about creating a warm, welcoming, and comforting environment aligned with Karousel’s mission. The carefully selected colours contribute to the soothing atmosphere, reinforcing a sense of dignity, care, and security to every woman who enters the centre.

Sustainability Report | 2025

Pedostop: Child Friendly Interview Rooms When we talk about child protection, we often focus on procedures, investigations, or psychological and legal support. Yet, there is something fundamental that is often overlooked: the environment in which a child will have to share their experience. This is where healing begins, where trust is rebuilt, and justice starts to take shape.

4 out of 10 persons in Mauritius have been abused.

According to a recent study conducted by Analysis Kantar, 42% of Mauritians have, at least once, experienced a form of sexual aggression. That is four in ten individuals walking among us, carrying silent scars. Pedostop’s mission is to protect children from sexual violence, ensuring they receive the care and justice they deserve, and raising awareness to break the cycle of abuse. A child who has been a victim of sexual abuse often arrives in a state of immense fear. They feel lost,anxious, and sometimes even terrified of adults, uniforms, or institutions.This is precisely why Child Friendly Interview Rooms are so important. A child’s voice deserves to be heard in an environment that nurtures. Behind every repainted wall lies a powerful intention: to show the child they will be welcomed differently here. The colours can completely transform an atmosphere. They can bring calm, reassurance, and make a space feel less intimidating. Transforming a room is about transforming the experience of a child when they must find the courage to speak. It may seem simple from the outside, but it can make a tremendous difference. In collaboration with Pedostop and the staff of the Brigade pour la Protection de la Famille, seven child-friendly interview rooms will be created across the island.

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