ABBY WHITE ’22
MAJOR Business Administration HOMETOWN Wausau, Wis. ORGANIZATION Enterprise Holdings Inc. Wausau, Wis. TITLE
Management Trainee Intern
What I did: • Worked with customers throughout the entire rental process and follow up after rental ends. • Assist with rate quotes and setting reservation details. • Write rental agreements and assist with vehicle selection. • Answer vehicle feature questions. • Answer billing questions. • Verify that renters are qualified for rental before reservation time. • Inspect vehicles for damage and cleanliness. • Coordinated with body shops to keep fleet records up to date and prevent unneeded downtime for vehicles. • Worked closely with nearby branches to accommodate different customer needs. What I liked: • It was interesting to see the employee dynamic of working in an office environment. • I learned a lot about a variety of different vehicles and the advantages and disadvantages of different options. • I was able to see my learning and progress in my position through sales tracking and branch data that was updated daily.
Future Dream Job: Office administrator.
SCHOOL OF BUSINESS AND ECONOMICS
25
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