Catalyst for quality
Catalyst Services UK is an award-winning provider of specialist investigations, repair and renewal services, primarily for the insurance industry but also for commercial and domestic customers. We derive our name from our vision and purpose: to bring together all parties involved in insurance claims to create the most efficient, effective, and sustainable outcomes for all concerned.
Our teams work on drainage systems, including off-mains drainage, and water supply systems. They also deliver subsidence investigation, environmental, and home emergency services. We have built, and continue to develop, a network of the best service contractors right across the UK – each one vetted and regularly audited so we can work together in confidence on behalf of clients and customers. Since our foundation in 2014, we have continued to expand rapidly, supported by a reputation for innovation, reliable delivery, smart use of data, and exceptional standards of customer service.
All members of Catalyst’s senior team have many years’ experience working with, and for, the insurance industry, helping us build a highly-stable and financially strong company focussed entirely on our clients’ needs. Their expertise is shared with our growing team of professional claim advisors through an innovative training programme that ensures our standards are set high and remain high. For example, Catalyst was a finalist in both the British Insurance Awards and Insurance Post Claims Awards in 2020 for the development of a new customer service apprenticeship course in partnership with a training provider and the Chartered Insurance Institute.
Brad Jackson ACII MCMI Managing Director Brad Jackson is the founder of Catalyst Services UK. He has provided services for the insurance industry for more than 16 years, with a focus on fast delivery and high quality outcomes.
Who we work for Catalyst’s primary focus is working for insurance providers and related professionals. We also deliver services for property landlords, public organisations, businesses and home owners.
We aim to make positive things happen. It’s in our name. Catalyst strives to deliver the high quality service our insurance clients need and support their customers, who are often in distress. I believe that vision is behind our strong growth and our confidence for the future.
Insurance Companies
Loss Adjusters
Commercial
Property Landlords
Public Organisations
Home Owners
May 2015 Finalist, Start-up of the Year, Oldham Business Awards
April 2017 Attracts first Tier 1 insurer as a customer
December 2017 Move to bigger offices in Oldham
August 2017 Turnover for 2016-17 breaks through £1million
January 2018 Catalyst creates a new insurance sector apprenticeship
August 2014 Company established
August 2015 Move into new offices at Cairo House, Oldham
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