Alex Purtill Technical Claims Handler
Alex has more than 10 years’ experience working in the drainage and utilities industry. He specialises in managing off-mains drainage claims and installations.
Septic tanks Our wastewater experts have many years of experience in supporting users of off-mains drainage systems, including septic tanks, sewage treatment plants, and cesspits. We work on behalf of, insurance providers, loss adjusters and other clients on a full range of off-mains projects, including drainage investigations, repairs and asset installation. This includes ensuring all wastewater storage and treatment systems meet all standards (e.g. BS EN 12566 and BS 6297:2007) and are compliant with new general binding rules.
Since joining Catalyst I’ve been blown away by the technical knowledge my colleagues have. Also, I believe we do genuinely care about the policy holder and do more to explain the work being done, and how we can help. I think this attitude feeds into a better quality outcome for both our clients and customers.
Planning off-mains drainage
Expert project oversight All our off-mains drainage projects are project managed by Catalyst. This allows wider aspects and implications of the work to be considered and addressed in a timely manner. In this way, issues that might otherwise be missed are identified and action taken to mitigate future risks for both clients and customers, reducing long-term costs and generating significant goodwill.
When installing and maintaining off-mains drainage systems, it is essential to understand all technical and legal elements of the task in hand from the word go. Catalyst’s in-house experts will carefully review all aspects of any drainage problem and recommend robust and cost-effective solutions that meet all environmental and waste regulations. Safety advantage Our drainage engineers are specialists in working on cesspits, septic tanks and sewage treatment plants. Our number one priority is the safety of our personnel and customers. For example, we use the latest remote access tank surveying and cleaning technologies that allow us to inspect and maintain off-main systems in the safest and most sustainable way.
Customer comment
All went as planned, the engineers kept their social distance. They were very polite, and did a very great job.
Catalyst are experienced in removing redundant or defective septic tanks and the installation of new off-mains assets . We support clients through every step of the installation process. Catalyst is often commissioned to carry out off-mains surveys and investigations. Topics include off-mains options, compliance with general binding rules, and asset replacement proposals.
Our septic tank services
> Consultancy and surveying > Tank emptying > Tank cleaning > Tank maintenance > Tank repair
> Tank removal > Tank installation > Drainage field design and installation > Compliance surveys
Find out more about Catalyst
0800 870 8080 info@catalystservicesuk.com catalystservicesuk.com
Septic tank and sewage treatment plant repairs must be carried out by specialist companies. Catalyst has an audited network of these experts ready to respond across the UK.
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